A demanding job with numerous learning opportunities.
Patient Care Technician (Former Employee) – Evanston, IL – January 26, 2015
1) A typical work day began with receiving report from the previous shifts staff on patients care needs as ordered by physicians in patients charts while greeting patients during bedside hand-off from previous staff. 2) I learned that proactive hourly rounding and toileting helped prevent falls and excessive calls from patients during the entire shift. 3) Because I worked the the overnight shift, management was seldom present but was good to communicate important info. to the night staff and receive feedback via email. 4) My co-workers and I, a motley crew of ethnic and cultural diversity, certainly had our differences at times but, together, faced many difficult challenges. 5) We often worked short staffed, had to respond to multiple code situations, managed confused and belligerent patients, just to name a few, all while maintaining the "status quo" of providing quality patient care with exceptional service, while completing and documenting all duties under pressure of strict time restraints.Teamwork was essential to our success. 6) Some of the things I enjoyed most about the job was that we often celebrated holidays, when we had to work them, each others birthdays, career advancements, engagements, weddings...etc. We had become like family. But the thing I enjoyed the most was the thanks and gratitude expressed by patients who felt that my service to them was above and beyond the call of duty. In addition to a well-earned paycheck, my patients show of gratitude, during and even after their recovery, was and is to me, the most enjoyable part of the job.
tuition reimbursement for costs of education in areas of the medical field
managements aggressive application of a strict no overtime policy to full-time employees.