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NorthShore University HealthSystem
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29 reviews

NorthShore University HealthSystem Employer Reviews

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Professional
Patient Accounts Specialist (Former Employee), Glenview ILSeptember 9, 2014
As a Patient Accounts Specialist, my duties included registering patients for lab & radiological visits, providing face-to-face or telephone customer service, registering new patients and insurance verification for patients having surgery
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Excellent benefits, competitive salary Great environment
Customer Service Rep/ Patient Financial Services (Former Employee), Evanston, ILAugust 13, 2014
Pros: excellent benefits & salary
Cons: after many conversions good managers were replaced and new managers showed favoritism, no fairness across the board
Excellent salary, Great Benefits, co-workers felt like family.
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The same good crew I had at ARA.
Cook (Former Employee), Evanston, ILJune 27, 2014
Pros: free breakfast, lunch and dinner.
Cons: 15 minute breaks and 1/2 hr. lunch period.
Actually I did the same same at duties I did with ARA. ARA took over the food service dept., but all of us went along our merry way doing what we always did at Evanston Hospital.
The co-workers here were wonderful. Like a family.
The hardest part of the job was getting everything done on time. The best part of the job was harmony and finishing a good – more... job. – less
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Good Company, Horrible Management
Patient Access Rep (Former Employee), SkokieApril 13, 2014
Pros: good benefits
Cons: short breaks, bad management
Northshore is a company with great benefits. Even if part time, working 20+ hours a week is benefits eligible. However, management here is terrible. As PAR, I had trouble with one particular manager. The work culture here is also very strict, clocking-in is taken very seriously and your work-life balance may suffer.

They do provide intensive paid training, – more... which was very beneficial for your job function. The job itself is not so bad, but can be stressful taking call after call, but is everything it is in the job description.

I would recommend this company, but only if you don't mind tough managers and a strict job culture. – less
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Great learning environment
ASHP Accredited Pharmacy Practice Residency (Current Employee), Skokie, ILMarch 5, 2014
I rotated through 7 6-week rotations that were all clinical except one in administration. I staffed every other weekend and also for one week during each rotation. I also managed several projects throughout the residency on top of the required MUE and major project.
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Productive and challenging
General Surgery Physician Assistant (Current Employee), Highland Park, ILMarch 1, 2014
A typical day begins with sign out from the night physician assistant. The physician assistant of the day gets to discern how the day is planned and managed. The PA's worked as a team to accomplish all necessary tasks for patient care. I learned how to first assist in laparoscopic and open bowel cases, as well as in other ancillary services such as; – more... vascular surgery, orthopedic surgery, and OB/gyn surgery. The most difficult aspect of the day was managing the physician assistant team as the team leader. Enjoyable moments included patient appreciation of the care they received during their hospital stay. Praise from the surgeons inspired enhancement of surgical skills. – less
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Overall pretty good place to work
Patient Access Representative (Current Employee), Skokie, ILFebruary 20, 2014
Pros: training, coworkers, location is easy access using public transportation.
Cons: micromanagement, long hours of sitting, lack from empathy from management, high turnover
The call center is a pretty good place to work overall, but can definitely be overwhelming. Micromanagement is everywhere and the pressure to be perfect is overwhelming. On a sale of 1-10 I give the call center a 6. Not too bad or good.
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Director with a Passion for work
Director, Materials Management (Current Employee), Evanston, ILFebruary 1, 2014
Pros: a well established company
Cons: the ability to advance
My days at work are different every day, this is just the nature of healthcare. Because my days are always different I have learned how to manage my time very well. I never let work sit on my desk for too long since a project I am working on could change in a blink of an eye. My management style is to understand that situation rather then to just jump – more... in feet first. Knowing all the details before reacting can make for a much faster resolution to any given problem. – less
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A great place to work
Trainer in Epic Business Product (Current Employee), Skokie, IllinoisJanuary 27, 2014
Working for NorthShore University HealthSystems is a rewarding experience. I have had the opportunity to travel to various sites and work with wonderful, professional people.
The most enjoyable part of the job is providing the instruction.
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Productive
Patient Access Rep (Current Employee), Skokie, ILDecember 15, 2013
Pros: learning new medical terminology. meeting new people
Cons: the phones can drive you crazy at times.
My job consists of answering telephone calls all day and checking patients in for their appointments. Its a fast paced environment and there is always something to do. I believe you become attached to patients you see often at the office. In my position, I drive from office to office whenever they are short staffed. I enjoy learning new things every – more... day and meeting new people. The hardest thing is getting to know protocol of each office and handling things their way. – less
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Good career move
PC Tech (Former Employee), Evanston, ILNovember 8, 2013
Pros: friendly environment, much to learn
Cons: not for those who are afraid of disease
Working at NorthShore was a great learning experience. I found that I like the healthcare environment.
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Productive work place
Certified Nursing Assistant (Current Employee), Highland Park, ILOctober 20, 2013
Pros: extensive learning
Cons: short staffed
Ive learned more about patient care, managent is awesome, co workers are awesome
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great office to work for
Medical Assistant (Current Employee), Skokie, ILOctober 18, 2013
Pros: great hours
Very busy office,great office to work for everyone is very helpful and caring.Doctors are amazing!
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Horrible management
unknown (Former Employee), Evanston, ILSeptember 24, 2013
All of the good employees have left or were forced out. They are not looking for independent thinkers - only those who prefer to be micromanaged need apply here.
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Good
Senior Medical Assistant (Current Employee), Evanston, ILAugust 25, 2013
Great place to work, excellent benefits and amazing coworkers.
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Good company bad management
Patient support associate (Former Employee), Evanston hospitalJune 15, 2013
Pros: being able to help co-workers, patients and drs.
Cons: not allowed time off, poor management, horrible coworkers
Work is made very difficult because of demands of management. There were many problems and HHIPA violations. Patients were overbooked and had to wait sometimes over an hour. Although most co-workers were nice a few coworkers were uncooperative, nasty and difficult to work with. Management was unprofessional and motivated employees through fear. Extremely – more... difficult to get any time off and sick days were questioned. There are good departments at Northshore university healthsystem to work for but run from this department. – less

June 6, 2014

Fellow coworker accessed my medical records thus violating HIPPA. She also share medical and medication information with my fellow coworkers.

August 30, 2014

Practice Manager viewed my private Medical records violating Privacy law.

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Stable healthcare career
Senior Registered Medical Assistant (Current Employee), Highland Park, ILJune 3, 2013
-Obtain vital signs including blood pressure, weight, height, temperature, pulse, and oxygen saturation for all patients.
- Document patient allergies, current medications and reason for office visit.
- Record all encounters and interactions into EPIC Electronic Medical Records.
- Perform advanced clinical support daily including; capillary PT/INR, – more... electrocardiograms, and spirometry.
- Responsible for creating schedule for staff members.
-Train new hires familiarize with office policies and procedures. – less
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Great people, great company
Patient Ambassador (Current Employee), Skokie, ILMay 21, 2013
I have very much enjoyed my experiences as a patient ambassador for NorthShore University HeathSystem.
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Pros and Cons
Credentialing Specialist (Current Employee), Skokie, ILMay 4, 2013
Pros: generous benefits
Cons: employees not included in planning
Good place but my departmental management could use some help.
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False advertisement !
Unknown (Current Employee), Evanston, ILApril 17, 2013
Pros: i have not been fired i can leave on my own
Cons: the entire work staff!
A typical day at work is very hard in my department. The nurses have family that is working there or treat others with preferential treatment. It very stressful because I have a co worker who thinks she can do anything. She talks to her co workers like they are not anything, she called one African American co worker a "racist" when she clearly is. Yes – more... I have ( we) my co workers have complained on this lady several times. We finally stopped or quit and found other jobs ( I am in the process of that). The new president of the hospital had the nerve to brag about how the hospital is doing well and we can't get a decent raise. The hardest part of the job is just being there because whether it is the new gossip or how the hospital has all this money and we can't get a cost of living raise is just bs. There is no enjoyable part of my job. No matter how nice you are loyal to the job "some" patients treat you likes___ and your boss knows what is going on but "patients are always right" When I see those commercial saying "excellence is all around you" You better think twice because its at another hospital getting better care than me. – less

About NorthShore University HealthSystem

NorthShore University HealthSystem provides care to residents of Chicago's north side and its suburbs.┬áThe health system operates – Read more