NorthShore University HealthSystem Employer Reviews
Job Work/Life Balance
NorthShore University HealthSystem
Job Work/Life Balance
Productive and fun work envirnoment
Patient Support Associate (Current Employee), Chicago, IL – November 18, 2014
I learned how to utilize the EPIC System. The doctors and nurses are very patient with the schedulers, they are willing to teach you every aspect of the office. My supervisor and co-workers are always willing to assist. The hardest part of the job was learning the EPIC System. I love my job and I am glad that they hired me.
Patient Accounts Specialist (Former Employee), Glenview IL – September 9, 2014
As a Patient Accounts Specialist, my duties included registering patients for lab & radiological visits, providing face-to-face or telephone customer service, registering new patients and insurance verification for patients having surgery
Cook (Former Employee), Evanston, IL – June 27, 2014
Pros: free breakfast, lunch and dinner.
Cons: 15 minute breaks and 1/2 hr. lunch period.
Actually I did the same same at duties I did with ARA. ARA took over the food service dept., but all of us went along our merry way doing what we always did at Evanston Hospital. The co-workers here were wonderful. Like a family. The hardest part of the job was getting everything done on time. The best part of the job was harmony and finishing a good – more... job. – less
Patient Access Rep (Former Employee), Skokie – April 13, 2014
Pros: good benefits
Cons: short breaks, bad management
Northshore is a company with great benefits. Even if part time, working 20+ hours a week is benefits eligible. However, management here is terrible. As PAR, I had trouble with one particular manager. The work culture here is also very strict, clocking-in is taken very seriously and your work-life balance may suffer.
They do provide intensive paid training, – more... which was very beneficial for your job function. The job itself is not so bad, but can be stressful taking call after call, but is everything it is in the job description.
I would recommend this company, but only if you don't mind tough managers and a strict job culture. – less
ASHP Accredited Pharmacy Practice Residency (Current Employee), Skokie, IL – March 5, 2014
I rotated through 7 6-week rotations that were all clinical except one in administration. I staffed every other weekend and also for one week during each rotation. I also managed several projects throughout the residency on top of the required MUE and major project.
General Surgery Physician Assistant (Current Employee), Highland Park, IL – March 1, 2014
A typical day begins with sign out from the night physician assistant. The physician assistant of the day gets to discern how the day is planned and managed. The PA's worked as a team to accomplish all necessary tasks for patient care. I learned how to first assist in laparoscopic and open bowel cases, as well as in other ancillary services such as; – more... vascular surgery, orthopedic surgery, and OB/gyn surgery. The most difficult aspect of the day was managing the physician assistant team as the team leader. Enjoyable moments included patient appreciation of the care they received during their hospital stay. Praise from the surgeons inspired enhancement of surgical skills. – less
Patient Access Representative (Current Employee), Skokie, IL – February 20, 2014
Pros: training, coworkers, location is easy access using public transportation.
Cons: micromanagement, long hours of sitting, lack from empathy from management, high turnover
The call center is a pretty good place to work overall, but can definitely be overwhelming. Micromanagement is everywhere and the pressure to be perfect is overwhelming. On a sale of 1-10 I give the call center a 6. Not too bad or good.
Director, Materials Management (Current Employee), Evanston, IL – February 1, 2014
Pros: a well established company
Cons: the ability to advance
My days at work are different every day, this is just the nature of healthcare. Because my days are always different I have learned how to manage my time very well. I never let work sit on my desk for too long since a project I am working on could change in a blink of an eye. My management style is to understand that situation rather then to just jump – more... in feet first. Knowing all the details before reacting can make for a much faster resolution to any given problem. – less
Trainer in Epic Business Product (Current Employee), Skokie, Illinois – January 27, 2014
Working for NorthShore University HealthSystems is a rewarding experience. I have had the opportunity to travel to various sites and work with wonderful, professional people. The most enjoyable part of the job is providing the instruction.
Patient Access Rep (Current Employee), Skokie, IL – December 15, 2013
Pros: learning new medical terminology. meeting new people
Cons: the phones can drive you crazy at times.
My job consists of answering telephone calls all day and checking patients in for their appointments. Its a fast paced environment and there is always something to do. I believe you become attached to patients you see often at the office. In my position, I drive from office to office whenever they are short staffed. I enjoy learning new things every – more... day and meeting new people. The hardest thing is getting to know protocol of each office and handling things their way. – less
Patient support associate (Former Employee), Evanston hospital – June 15, 2013
Pros: being able to help co-workers, patients and drs.
Cons: not allowed time off, poor management, horrible coworkers
Work is made very difficult because of demands of management. There were many problems and HHIPA violations. Patients were overbooked and had to wait sometimes over an hour. Although most co-workers were nice a few coworkers were uncooperative, nasty and difficult to work with. Management was unprofessional and motivated employees through fear. Extremely – more... difficult to get any time off and sick days were questioned. There are good departments at Northshore university healthsystem to work for but run from this department. – less
Fellow coworker accessed my medical records thus violating HIPPA. She also share medical and medication information with my fellow coworkers.
August 30, 2014
Practice Manager viewed my private Medical records violating Privacy law.
NorthShore University HealthSystem
Job Work/Life Balance
Stable healthcare career
Senior Registered Medical Assistant (Current Employee), Highland Park, IL – June 3, 2013
-Obtain vital signs including blood pressure, weight, height, temperature, pulse, and oxygen saturation for all patients. - Document patient allergies, current medications and reason for office visit. - Record all encounters and interactions into EPIC Electronic Medical Records. - Perform advanced clinical support daily including; capillary PT/INR, – more... electrocardiograms, and spirometry. - Responsible for creating schedule for staff members. -Train new hires familiarize with office policies and procedures. – less
Unknown (Current Employee), Evanston, IL – April 17, 2013
Pros: i have not been fired i can leave on my own
Cons: the entire work staff!
A typical day at work is very hard in my department. The nurses have family that is working there or treat others with preferential treatment. It very stressful because I have a co worker who thinks she can do anything. She talks to her co workers like they are not anything, she called one African American co worker a "racist" when she clearly is. Yes – more... I have ( we) my co workers have complained on this lady several times. We finally stopped or quit and found other jobs ( I am in the process of that). The new president of the hospital had the nerve to brag about how the hospital is doing well and we can't get a decent raise. The hardest part of the job is just being there because whether it is the new gossip or how the hospital has all this money and we can't get a cost of living raise is just bs. There is no enjoyable part of my job. No matter how nice you are loyal to the job "some" patients treat you likes___ and your boss knows what is going on but "patients are always right" When I see those commercial saying "excellence is all around you" You better think twice because its at another hospital getting better care than me. – less