Health Coach Assistant (Current Employee) – Springdale, AR – August 9, 2015
This position is a new program at Northwest Health Systems. We are working with almost of the Primary Health Clinics in NWA. This a new program that goes through the medical records of the Primary Care Providers to ensure that all patients are staying up to date with appointments and lab work. This is a two-fold program. It is a preventative program that helps keep patients healthier and avoiding ED and hospitalizations. In addition, the influx of patients scheduling and ordering labs, increases revenue. Our staff field the automated phone calls and assist patients with questions, concerns and schedule various appointments or transfer to specific clinics.
No room for advancement and this program is not embraced by providers.
Support (Current Employee) – Springdale – December 5, 2013
Been with the company for over 7 years. Management treats the employees like dirt. They are a money hungry company. You are a $ sign, not a name. They call numerous dedicated, long term, loyal employees in the office and fire them at the drop of a hat. No reason, just budget cuts. All the work from the fired people gets dumped into the laps of co-workers with no extra pay and no overtime to get it all done. But yet, we're suppose to keep a positive attitude and always "Keep up the good ole CHS Spirit!!!!" You go into work wondering everyday, if this is your last day.
your fellow employee's are good folks to work with. just trying to make the best of it.
work loads are way too big and the pay is way too low.
communications Dir (Former Employee) – Springdale, AR – December 1, 2013
Worked at Northwest Health for over 30 years, was brought into CFO's office with no warning and my position was eliminated. This tells you how well they take care of their loyal employees. Understaffed over worked. Stay away from this company for employment.The only good thing working at Northwest Health were all the other employees. Upper management told you what you wanted to hear but were only worried about their own positions. The company is power hungry and will do what ever it takes to buy any hospitals at any cost even when it comes to booting loyal employees who gave most of their life to the company. I was a good and loyal manager at Northwest Health....
Registered Nurse (Current Employee) – Springdale, AR – March 26, 2013
There is a lot of animosity between floors. Management is solely about money, money, money. Terrible benefits that are ridiculously expensive. HR is horrible - tell you one thing and then deny it. Poor quality of equipment and supplies - not to mention ridiculous measures just to get items, office supplies, etc. IT gets back to you on THEIR time regardless of necessity or importance. Horrible place for pt's - some good nurses, but the care is overall terrible; safety is low on the totem pole for this place.