Great health benefits is the only positive. Good old boys club you have to be in the in group otherwise regardless of how well your job performance is you will not be recognized. No loyalty, you will be cut without a second thought. Extremely political
Bank Teller (Former Employee), Pittsburgh, PA – April 29, 2015
I loved going to work in a suit and tie everyday. I got to interact with customers as my job and handle their money. I learned all about different bank accounts along with retirement accounts. My manager was a great guy who always made sure everything was okay. My co-workers for the most part were great they were all extremely helpful. The hardest part of the job was telling a customer how much they had in their account when they had less than 5 dollars. The most enjoyable part of the job was dressing up and counting money.
Teller (Former Employee), Pittsburgh, PA – April 5, 2015
Pros: Health insurance is excellent
Cons: Poor vision and Upper Management
When I began my career with Northwest it was wonderful. The company cared about their employees, managers lead with respect, had clear goals, and subsequently the office atmosphere was very positive. Today, the only way to be successful is to be one of the 'favorites.' SOME members of managment are willing to lie, be unethical, and flat out demeaning towards employees just to get their way. Offices – more... are an understaffed revolving door, as no one wants to remain with the company in the Pittsburgh area. Personal Bankers are run ragged by office managers, and in many areas preform more duties than managers for a laughable salary. I've watched a manager sit in the office eating all day while everyone else works hard to maintain the office. PB's are the glue in your offices, learn to appreciate them. The final manager I had was remarkable to her staff, and it's a shame those above her don't share the same level of respect toward subordinates.
Over the past two years Northwest has decided it would be wise to attempt to act like the big boys (PNC), and it has been a failure. If a minnow tries to play with a shark, the shark won't even notice it. When you try to force feed a customer base that has been trying to avoid the big bank way of thinking, you will lose the heart and sole of your clients. It would be nice to see the company remember who they truly are and have their own identity. – less
Bank Teller/Customer Service (Former Employee), Weedville, PA – March 4, 2015
The office closed and moved, that is the reason I am not working there. The customer's were great. The manager of my office was retiring so there really wasn't the drive, or inclination to better the office.
Tell (Former Employee), Union City, Pa – January 27, 2015
I loved my position at the bank. I wasn't being challenged enough and I was only a part time employee back then. However, it's always been the greatest job I've ever had. Fun and flexible, great customer service. I take great pride in being apart of a fortune 500 company that was very deserving. They were always finding fun interactive ways to keep our customers happy.
Bank Teller (Former Employee), Erie PA – October 2, 2014
To start the day, I assisted in the opening procedures. The day consisted of assisting customers with their banking needs. The environment was enjoyable due to the employees getting along with each other.
Personal Banker (Current Employee), Palmyra, PA – August 8, 2014
Northwest Savings Bank is a company that works for someone looking for a place to fit in. I have learned a ton from the banking industry and Northwest Savings Bank has done a great job giving me advancement chances.
Bank Teller (Former Employee), Johnstown, PA – July 16, 2014
Pros: great co workers
Cons: part time employment
I worked at this position on a part time basis. It was very enjoyable with the co workers that I had. They were all very pleasant and helpful. The customers were also very friendly and they knew us on a first name basis. The hardest part of the job was making sure you handled the cash appropriately and balanced your drawer. I thoroughly enjoyed working here, but it was part time and the pay was low and I needed full time employment.
Teller (Current Employee), Bradford, PA – March 21, 2014
I have learned many new skills while working at Northwest. I have developed a better understanding of good customer service, what it means to work in a group setting, obtaining goals as a team and as an individual. It has also taught me many things about finance and accounting that I may not have learned in other settings.