Dispatcher/Customer Care Rep (Former Employee) – Great Falls, MT – February 5, 2015
NWE is a good company with great benefits. Office management is horrible. Very clickish in the branch offices - if you didn't 'fit' with the current group of ladies working there, you were going down. No full training or explaination for certain tasks, yet expectations of complete competency for them. Upper management did nothing to resolve issues, just basically backed up the individual who had been there for 20 plus years without actually getting a full account of any problems.
great vacation time, benefits
poor human resources, office management, inadequate pay for job
Northwestern Energy is a great company to work for with many advancement opportunities. Their compensation is more than fair for the region, and their benefits package is more than adequate for a single person (can't speak for spouses/families).
plenty of advancement opportunity. friendly coworkers.
Customer Service Representative (Former Employee) – Huron, SD – April 13, 2014
I had the non pleasure of working at this company for almost 5 years. I HATED the fact that they hire family of family consistently. Almost everyone I knew was hired because there stepfather worked there. Or they knew a manager or a supervisor well. The red tape and the bureaucracy was amongst some of the worst I have dealt with in my working career. I learned that they won't fire you no matter how bad you suck as long as you try just a little. I learned that they don't stick to their own policy and procedures. I learned they are a bunch of hypocrites. I would run far away and not put my resume in here to work EVER.
lots of pto and pretty flexible on vacation days and days off
they hire family and friends a lot - even if they are very incompetent.