Pros: friendly atmosphere
Cons: some bullying at times from certain employee
Typical day would be arriving at work area, start answering phones, scheduling appointments. Calling Hospital MR department to obtain
records on patients. Filing charts, registering patients for treatment.
Learned new issues with insurance almost daily.
Informed management about issues with insurance, or other problems, patient dissatisfaction.
Worked with co workers to achieve the best possible results at the end of each day.
Hardest part of the job, finding enough time to complete all of the
things I needed to, because of being pulled to work in a different area.
Most enjoyable part of the job, would be patient satisfaction, smiles, Thank you, from people just makes my day go so much nicer.