Norwegian Cruise Line Employee Reviews

Found 515 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
you are on a cruise ship, how bad can it be
Manager of Airport Operations, ast cruise director (Former Employee) –  Miami, FLAugust 16, 2017
Everyone should have the experience of working on a cruise ship. It is like going to summer camp except you get paid for it.Days were sometimes long but always fun.
Pros
room and board are free while on ship
Cons
commited to work 13 weeks 7 days a week
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Exciting experience
Customer Service/Service Clientèle (Former Employee) –  Miami, FLAugust 14, 2017
Greeting and receiving the guest
answering questions and showing the guests around
at times joined them on excursions
explained emergency measures and precautions incase of emergencies
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
U.S. flagged cruise ship working out of Hawaii
3rd Assistant Engineer (Former Employee) –  Pride Of AmericaAugust 14, 2017
Highly automated diesel electric powered cruise ship working on the Hawaii run. Watch standers are responsible for monitoring many propulsion, power generation, and hotel support systems.
Pros
More diverse work environment than most merchant ships
Cons
Low pay for level of responsibility. At sea for 8 months out of the year.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Let's take a cruise
Vacation Planner (Former Employee) –  Mesa, AZAugust 12, 2017
Who wants to receive discounts on cruises? Sure everyone. Norwegian Cruise Line gives you that opportunity when you become a Vacation Planner assisting others plan their exciting cruises adventure. Although fast paced, I learned to work closely with travel agents looking to accommodate their clients. With the opportunity to work at home, time management, dedication and discipline are essential. Sometimes finding the exact cabin for clients is not possible depending upon the travel dates, destination and when booking occurs.
Pros
helping others reserve their dream cruise
Cons
sometimes long conversations to get reservation complete
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to work its fun and relxing, i get to meet so many people and also enhance knowledge about different cultures.
Utility Galley (Current Employee) –  New York, NYAugust 9, 2017
Work on a daily is great I turn pressure into fun and I enjoy myself at work.
I've learned that even if the pressure is on, there's always another way to turn it into a fun day, I've also learned how to be positive and smile more.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Recreation Staff (Former Employee) –  Miami, FLAugust 7, 2017
Lived and work with the same people. Work 7 days a week without one day off for 6 months straight. Lifestyle takes some getting used to. The travel was the best part about the job.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive work place and bring you to the future
Pastry Cook (Current Employee) –  Miami, FLAugust 6, 2017
i need to give my self in other changes of work ,, im will to explore in other work place, to improve my self , and to prove them some they im became better than they think to me
Pros
free foods, but not healthy as much .. you need to disipline you self
Cons
short break, heath insurance
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work at on a daily basis.
Product Information Coordinator - Revenue (Former Employee) –  Miami, FLAugust 1, 2017
It was great working for this company especially for having to deal with customers on a daily basis providing them with the best and most satisfying deals for a cruise.
Pros
In my opinion, everything was a pro while i was working there
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great place
Vacation Planner (Former Employee) –  Miami, FLJuly 30, 2017
learning in an industry that is Number 3 inits field was a great experience there was always something new to learn and apply and pass over to customers
Pros
benefits to travel
Cons
having to leave
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard Work
Bar Waiter (Former Employee) –  Miami, FLJuly 28, 2017
Norwegian is good company however most of the crew and manager are very hateful, you make a good money and you save while you are on board. But the money that you earn is not worth it for the stress that you got on the ship. Especially on the Pride of America.
Pros
You see the beautiful Hawaiian Island for free
Cons
Unfair treatment by the management
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work place
Call Center Representative (Former Employee) –  Miami, FLJuly 27, 2017
I learned alot of new things being this was my first cooperate job. I loved the environment. I learned how to work with different customers and best assist them when they were a little upset.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent job for singles
Head, Senior Waiter/ Asst. Manager/ Supervisor (Former Employee) –  Miami Florida USAJuly 26, 2017
Great job for youngsters it consumes energy and stressful but rewarding the best job offer for ofw's good future and best in life balance even far away from love ones.
Pros
good salary
Cons
long hours, stressful
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
You will learn so much
Assistant Waiter (Current Employee) –  Pride Of America Vessel, Hawaiian IslandsJuly 25, 2017
You are working 7 days a week on 5 month rotations. The turnover rate is very high, due to the high stress, and management.

If you can stick with it, I encourage this. You work with people from all over the world, learn so many skills and meet so many amazing people.

Every day we are in a different port, in the Hawaiian islands. You can explore if you are not working.

Room and board are free, and very cheap alcohol in the crew bar. I include this, because you LIVE where you WORK. You literally eat, sleep, drink, work, and relax with your co-workers.

The ship has many rules, so be prepared to follow lots of rules and restrictions, however it is very beneficial in the long run.

It can be fun, it can be very difficult, it can be easy, and it can be chaotic. You will work 56-80 hours a week.
Pros
Free room and board, you're in paradise, global relationships, gain many skills, you can save money, company flies you to and from the ship, 5 week unpaid vacations, free prescriptions while on board
Cons
No work life balance, 7 days a week, poor management, constantly changing rules, stressful, always around co-workers, small cabins with no windows, food for crew is not very good
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great ways to learn new places
Shore Excursion Sales Specialist (Former Employee) –  Mesa, AZJuly 24, 2017
NCL is a great place to make great money. Learning about new places all over the world is fun, advancement is easy and the money comes easily. Training and support is also great!
Pros
Training, travel, money
Cons
weekends
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful People Horrible Company
Assistant Cook (Former Employee) –  Honolulu, HIJuly 23, 2017
Awesome place to meet new people, and experience new things. Horrible living and working experience. Unreasonable work requirments, not allowing you to rest for then entire contract.
Pros
free room and board
Cons
food sucks, pay sucks, living quarters suck, no rest allowed
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy going, repetitive. Great people to work with.
Personal Cruise Consultant (Former Employee) –  Doral, FLJuly 18, 2017
Responsible for following up with guest, to make sure they have the best experience. Learning about different itineraries, locations and ships. Management was good, some may need more product knowledge but they were good.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Split shifts, long hours, no day off for 5 months
Waiter, Trainer, Performer, Life boat Commander (Former Employee) –  Honolulu, HIJuly 17, 2017
I have a very low opinion of the way most things are done on the ship in Hawaii. There are many many ways that they can improve. The turnover rate is the highest I have ever seen for any job. When you go through that many employees, for that many years, with the same management team and or/same style of management. They blame the employees. When the only common factor is the management.
Pros
free healthcare, free food(not so good of quality) live in Hawaii, no bills you can save a lot.
Cons
65-90 hours each week, no day off, 3-4 man cabins, split shifts, crazy changing schedules, bad upper and lower managment
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love working in Ncl,
Waiter (Former Employee) –  Miami floridaJuly 16, 2017
Very nice company to work,I loved working in Norwegian cruise line, I like the scheduled food and accommodation is very nice.good management.thank you ncl
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love the employe room
Hawaii "Assistant Cook" (Former Employee) –  HawaiiJuly 14, 2017
the employee room is the best. You would have lots of fun there.
docking at the islands, and getting off on your time off was the best as while I got to explore
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Exposure
Guest Services Associate (Former Employee) –  Honolulu, HIJuly 13, 2017
Great experience working with guests from all over the world. High levels of guest satisfaction and fully aware of the company service recovery program. A lot of duties include foreign exchange currency services for guest.
Was this review helpful?YesNoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Norwegian Cruise Line. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 580 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.6
Job Security/Advancement
3.5
Management
3.4
Culture
3.8