RMA (Current Employee) – Charlotte, NC – April 6, 2016
A typical day at work consist of staying busy and taking care of the patient's. Most of my co-workers are great. The providers are awesome to work with. Since being apart of Novant Health and working in my department ( Endocrinology) I've learned to take the bad with the good and the good with the bad. I've received great advise as to furthering my career and being the best asset I can be.
In my opinion, management is HORRIBLE! Unfortunately, there is no room for positive feedback collectively or suggestions as a group. Its either managements way or no way. Outside of that, the most enjoyable part of my job is seeing my patient's. I have build a good re-pour with a lot of patient's over the years. They have expressed that fact that enjoy seeing me and that I'm able to assist them in anyway possible to make the life, situation or office visits run smoothly. I find great joy in that.
Clerical (Current Employee) – Winston-Salem, NC – August 21, 2016
Working in the clerical float pool allows the experience of learning the different types of practices and specialists that are available to the community. Faxing, scanning, answering phone calls, and traveling are the only thing they all have in common. Being diverse with the health system is extraordinary. Management includes the workers in the decision making and co-workers looking out for each other. The hardest part of the job is to remember all the different guidelines but having a notebook makes it easy. The best part of the job and meeting the different patients and being able to make a difference in their life.
Medical Unit Secretary/Certified Nursing Assistant (Former Employee) – Salem, NC – July 20, 2016
Hospital setting fast pace, constant discharges and admissions on a dailly basis I would enter and update data on patients, admit them and maybe even discharge them in the same day. I learned to pace myself and be efficient, and you would get the job done with a smile. and my co-workers were a great team of Nurses and CNA's I can't leave out the Doctors very good Neurosurgeons and Neurologist I worked with. Hardest part of the job was having to answer everyone and give them what they needed at the same time phones and call lights going off making sure my patients got what they need was first priority. Most enjoyable is knowing at the end of the day I took care of every ones needs and all task were complete.
None (Former Employee) – Charlotte, NC – February 27, 2016
If you google signs of a bad company, Novant will be on top of the list. Poor vision from the all levels of management.
High turn-over rate (in multiple departments). Unable to keep their physicians and nurses; thus, decreased quality of patient care.
Do not expect long term growth in this company. They will just replace you for another person who is cheaper than you.
Multiple re-organization from the top management. Another sign of bad management.
Employees are not happy throughout all departments due to negativity and stressed from management.
This company will not care about your well- being. Major micro - managing company. You better clock in 7 minutes prior to your scheduled work time or else, and you are not allowed to be on campus, if you are hourly.
Good people but bad management from the executive level to the immediate management level. This company is not for patients or employees. Very Sad and disappointed.
management has no clue on the stress low staffing has on the cna ' s or nurses.
cna (Former Employee) – Bolivia, NC – June 25, 2016
When I worked there it was stressful because there was not enough cna ' s for the amount of patients on floor. One aide sometimes had 10 or more patient s on day shift...trying taking care of 5 feeders and 5 that has to be turned...All the call bells going off. Never getting breaks like you should because when you go on break your ascom phone goes off because a patient needs you because the nurse is to busy to do it..I once was yelled out by a family member because I hadn't fed her dad yet...I had 4 other people to fed...but family members don't know your under staffed. Absent policy needs reviewed. ..to many get points even when admitted to their own hospital making them loss bonus pay....stupid policy.
It paid my bills and I had insurance that was good if you used their doctors.
No breaks, no family life/ work balance.. vacations were hard to have because of understaffed issues.
Novant has good medical benefits. The unit I worked , Behavioral Health, I truly enjoyed working with this population, but on a whole there was little opportunity for women of color to advance within Novant, at Forsyth Medical Center, WS-NC. I enjoyed working with my team members, and working as one unit. I had a good team I worked with. Management was not supportive and oftentimes disregarded the staffing of the unit and the acuity of the patients. I enjoyed working with my Psych patients and proving exceptional care. Their safety and health and care was my first priority.
I always looked out for my coworkers, at the end of the shift, I never left a co-worker behind and would stay and help them complete their duties so we can leave together.
I looked forward to going to work to take care of my patients and work with my colleagues. It did my heart well, when my repeating patients would come in to the hospital and ask for me, even when it was my day off. .
There is no typical day in the life of the midwife. Hospital call is very different from office hours. Office = seeing patients scheduled every 15 min. Hospital = triaging, managing and delivering obstetrical patients. I have learned to be flexible, enjoy each patient, not sweat the small stuff and treat people like I would like to be treated. Management can be frustrating. I enjoy a collaborative, democratic and respectful management style, as a professional. Often, decisions are made behind the scenes and we are not given any chance to have input before decisions are finalized. My co-workers are fantastic and are a huge element of my job satisfaction. The hardest part of my job are the hours. We are expected to cover the hospital 24/7 and build a brand new office practice with a limited number of CNMs. Weekly hours worked hover around 60-80/week. The most enjoyable part of my job is serving my community.
Poor communication, dictatorial management from corporate
Help Desk Analyst (Contractor) Manager (Former Employee) – Winston-Salem, NC – July 15, 2016
The support office/ Helpdesk was in the basement, it was also next too the morgue and that was at that time what the staff was felt they were at that time even though they worked hard to provide the service they were called on with a poor network to support connectivity for all users during morning logon times. Team was amazing despite office space. keeping staff encouraged
Staffing is bare minimum, with no staffing for empty beds when they know admits are very likely. No time for mandated, required education. Everything is about trivial small issues and not the patient. Losing nurses every month due to the workload and the "it will get better soon..." attitudes. Has not improved in the last 5 years, in fact it has become worse.
Am told the benefits are good compared to others
The right hand does not know what the left hand is doing.....
Working in the hospital you never know what you might witness to see or even just who might you come across. One important thing I've learned working a Novant Health that is Everyone needs helping hand whether a person is sick or not. I enjoy working under these type of business conditions.Working there Management had good organized structure but of course i couldn't speak for everyone.
LPN (Former Employee) – Charlotte, NC – July 21, 2016
I worked here for 1 year and the management here is the absolute worst. They are very political and can care less about their staff. The lack of communication is terrible and they do not promote growth from within. Human resources is also a joke. If you have questions or concerns about benefits or if you want to complain about the work conditions, they totally ignore your calls.
Management, Not flexible, HR, Lack of communication
Typical day was you went in received your assignment as you check on the patients, pulled your medications and and started to pass your medications / assessments and what task was needed as it was critically thought thru. best was making a smile, difference, taking, educating and knowing i did all i could do at the end of my day with patients,family and staff.
not times for breaks, bathroom breaks, understaffed, etc
Good staff, poor management. Little attention given to staff satisfaction.
Registered Nurse, Emergency Department (Current Employee) – Huntersville, NC – December 10, 2015
Understaffed, compensation not in line with national averages. Poor level of trust between staff and management. Priorities of Novant are to push to meet metrics and save as much money as possible. Little attention given to staff satisfaction.
CMA (Former Employee) – Charlotte, NC – March 13, 2016
Someone should notify the Labor Department. People work 12 hour shifts and get no lunch nor breaks, and I know it's against the law. And they hire children with children that have no experience in the working world, gossiping, playing, no professionalism at all. Management does what they want and HR does nothing about it.
Receptionist (Former Employee) – Charlotte, NC – October 21, 2016
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges
Unsympathetic Administration at NOVANT HEALTH EXPRESS CARE
Medical Assistant (Current Employee) – Charlotte, NC – August 23, 2016
I am currently working at one of Novants Express Care's facility in the surrounding Charlotte area. I can honestly say that I as well as other co-workers have not been very pleased. The new management doesn't seem to know what they are doing. I can't even tell you how many staff members have left because of this. We are allotted a certain amount of paid time off, but can not take because we are always short staffed. Mind you the work shifts are 12hrs long at a time and 1 half hour break all day whether you go on break or not, it is being deducted out of your pay. Not to mention that we are not allowed to leave the building on OUR break in case a patient arrives. We have to be available for when/if patients arrive. So there goes your break. We need that time off as much as the next. We need that break whether it's an uninterrupted lunch break and/or PTO that we are entitled to. We need that break! There is also no compensation for working on major holidays. The pay isn't great for everything required of the Medical Assistants. We are doing the jobs of 2 employees for the wage of 1. Doesn't seem like administration care much for their MA's. I feel it is unlikely that things will get better which is why I am currently seeking new employment.
Allotted to take 120 hours PAID TIME OFF
Not being able to take your "Allotted" PAID TIME OFF
I enjoyed working with patients. I learned a lot of ways to overcome stress on the job while working with or dealing with people and time management. The hardest part of this job was working with people that showed no desire or work ethic.