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Novo Recruiting
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6 reviews

Novo Recruiting Employer Reviews

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Compensation/Benefits
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Wonderful call cener experience
Customer Call Representative (Former Employee), Fort Worth, TX –
Pros: over the phone cust service experience
Cons: n/a
I enjoyed working at Novo 1. It was my first call center job and i loved it very much ! I enjoyed working with my employees as well as the Team Leaders.
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not a great work place
Emergency Roadside Service Representative (Former Employee), Dallas, TX –
no job security...the turnover rate for this job is very high. The work environment was terrible no drug test so employees would come in high at times. But they do allow you to get the hours you need though so that's great.
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High Volume of calls
Customer Service Representative (Former Employee), Fort Worth, TX –
Handled inbound calls regarding Blue Cross/B.S. insurance claims.
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The job itself is wonderful. But it doesnt feel stable
Customer Service Representative (Current Employee), Holland, MI –
I have worked here for over a year now. In the year that i have worked with this company i have watched over half the employees leave. The company itself doesn't feel like it is a very stable place to work. I love the job, I really do. But I do not like worrying everyday if I am going to have a job. Its very inconsistant with things changing everyday.
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stressful enviornment
Account Specialist (Former Employee), Laurel, MD –
Not enough advancement in the company. pay was really low, manager discipline was based on favoritism
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No one wants to work there!
Employee (Former Employee), Cambridge Rd, Fort Worth –
Pros: close to dfw if you live in that area.
Cons: little to no training, low pay, short breaks, shabby furniture, unclean environment.
Do not even apply. This company has a revolving door policy for hiring. Job longevity averages about 3-12 months. After about 12 months, they look for ways to let you go so they can hire others for less money. Top pay is ~$13hr. No senior agent or low level managers have received raises or cost of living adjustments in more than 2 years!
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About Novo Recruiting

Novo Recruiting was founded in late 2003 by two proven entrepreneurs, Mike Harris and Cindy Lu. Starting with an office in Milwaukee, – Read more