Terrible Manager, Stressful, Unreasonable workload
Technical Support (Former Employee) – Rural Hall, NC – August 13, 2017
Manager states he was there to help but everytime u go to him he has no answers, or will pass the buck to someone else that doesnt want to help, talks in a very condescending tone. Ticketing system takes longer to do than actual tickets, you are always being clocked, no real training if you are at a one man site, hope whatever site you end up at hope that the contact actually shows you the set up info needed to do your job and allows you to learn what needs to be done to keep them happy. on a personal note hope that person actually does work and doesnt just dump everything on you. Dont work for them is my suggestion, hold out for better!
no true direction on what needs to be done