nTelos Inc. Employer Reviews

Typical day includes working with multiple business units on challenging projects to help customers, create new solutions and define opportunities to grow the business. Working in the wireless industry is a bonus if you are interested in mobile phones and technology in general. Fun, supportive work environment.

There are certain people at this company that really shouldn't be there. One in particular would will actually interrupt you, talk over you, and yell at you that you are wrong, but then turn around and say that you were argumentative. He says he wants to help, but really he means he wants to help you out the door. They say they don't want excessive – more... overtime, but when you stop getting so much overtime, they want to know why the amount of work has gone down and they still accuse you of getting excessive overtime.

Don't get me wrong, I loved working with some of the people in the corporate office, as there were many that did live up to the motto Integrity and Loyalty. But a few select people made you wish they would just call out every day of work. Their constant complaining about aspects of their job, their constant pushing things off on you so they wouldn't have to do it, and their constant negativity just brought everyone down.

When I was a temp working for this company, I busted my butt so they wouldn't have too. Once I got hired on they waited until the day before my benefits started and paid time off that I had earned started before they fired me. In addition the problems you have to put up with, the cattiness of some of the women, the pay isn't that much more than what you would make as a temp working for this company. When I went from Temp to Full-Time I made a quarter raise...a no I don't mean 1/4 more than what I was making before I mean .25 cents more. The benefits are higher priced than what I paid for better insurance plan through Anthem, but with a different company. The only plus side was the ability to have my phone pretty much paid for, only have to pay taxes and insurance.

I was told it was a blessing in disguise that I am no longer with this company and to be honest, I consider this a blessing that I don't have to work with those people anymore. Ntelos is a great company, but if they want to stay in the game there are some changes they need to consider making in order to improve.
1) Do away with people who are not happy with their jobs to the point they are making lies to push competition out the door.
2) Upgrade your insurance package to a better for your employees.
3) Upgrade your Towers...everything is 4G now. – less

It was a well established company with great people in management. I enjoyed working with this company and the pay was great.

Everybody was very nice and willing to teach you things, very productive company

While the work is fast-paced and demanding, it is a great enviroment for someone to learn and grow within an organization. Every company is going to want you to do more with less these days and the beauty of Ntelos is that you are actually given the tools to accomplish that goal and not expected to do it without any help.

I have been increasingly impressed – more... with how well the company treats its employees. There is a level of fairness that I have not seen from other companies where I worked.

Overall, I am very happy to be a part of the Ntelos team! – less

Great place to grow and learn with wonderful people to help you.

nTelos is an extremely dynamic organization that is constantly changing. The pace of work is fast and there’s a new challenge every day. The technology used is evolving so fast, it’s difficult to keep up, and the organization is changing every bit as fast. If you want to learn and grow, this is one of the best companies in the area. It can be a very – more... difficult and stressful environment for people who want it easy or want the same monotonous thing every day, but for those of us who thrive on challenge and are willing to work hard to succeed, it’s one of the best organizations I’ve seen. The expectations are high, but the sense of accomplishment is equally high. Fortunately, most people here are high performers who want to be challenged and are never satisfied with mediocre work. This provides an environment where people motivate each other to grow and develop. I’ve been impressed with the talent level of the team here. The team is very bright, dedicated, skilled, adaptable and hard working. The organization also works hard to promote from within, and top performers can move fast. Overall, it's a very rewarding environment that never gets dull and pushes us to improve every day. It's amazing how much I've learned since I started, and I can't see that growth ever slowing. – less

I have been incredibly impressed with the Leadership of this organization, the quality of the employees and the level of engagement throughout the company since coming on board. There is an incredible mix of backgrounds, tenure and talent that help the company compete against huge companies in the industry, very well. The essence of working here can – more... be summed up in 3 of our 7 core values that are truly lived by - Employee Growth, Teamwork and Integrity. If you are talented, a hard worker, positive, if you are motivated, want opportunities for career growth, if you want an environment where your contributions matter, if you want to have fun in the process and work with other really smart people, then you would likely fit in well here. – less

I have worked in several areas. Management talks about core values, but leads from the rear. The only time you interact with management is at "rah rah"; events when they tell you things are going well. Pay is very low, and management admits this is intentional because it draws from people in the valley, some of whom can't travel far.

Lots of fights – more... between departments, and I had employees tell me their bosses instructed them how to protect their own departments and not to work with others. It reminds me of old companies that are rigid. Management is frantic to find new ideas, but does not check to see if they are profitable. Most strategy discussions are focused on how to increase costs to customers, instead of offering better services. – less

Sales, sales, sales
Awesome experience but the most stressful

Pretty good morale with co-workers, horrible management that was almost non-existant at my location. Got used to dealing with the angry customers daily and had no backup from management or co-workers. Considering the stores location sales were always dismal and the quota was rarely met every month. Good service provider but horribly ran company.

I enjoyed working as a sales rep.. Working with customers and providing great customer service was important to me.

Learned the importance of customer relationships and loyalty.

Checking VM, Mail, checking timecards for punches for employees,. shipping, invoicing, Accounts payable, Accounts receivable, Once all of that was done I filed invoices and answered incoming calls and also trying to keep the VP's temper cooled about the amount of money was being spent and hoping he would not be there when the credit card stmt arrived – more... due to his wife's shopping habits. – less

This company only gives 2 weeks of vacation for the first 5 years! It's a never ending position of chasing the next marketing idea, and trying to save the company money. A 5 year old could look at some of these projects and determine the ROI predicted will never happen.

I can't wait to leave.

One perk is most of the employees drink too much so you – more... can usually find someone to drink with and you won't be the only one in the office with a hangover. – less

I haven't worked here for very long, but it already seems as though management is very encouraging of employee development/advancement. Plenty of perks to the job, including frequent lunchtime events and fundraisers, as well as very friendly and helpful people.

Very Professional Environment with great core values. Work is challenging and Managers are supportive during the learning process. HR Department is always available for support or to answer questions about benefits, etc. Tenured employees are helpful with training.

Each year a schedule is given displaying audits that need to be completed by month. I compose my own schedule to ensure my work is completed in a timely fashion.

Management and coworkers were friendly. Learned alot of negotiation skills and how to deal with angry customers.

hourly pay is kind of low but bonus is outstanding. benefits were great also