NTT America offers a combination of managed private network, enterprise data hosting, Internet access, network security, and IT services under the Arcstar brand to corporate customers in the US. Top clients have included the US subsidiaries of Mitsui, Sumitomo Electric, and Nippon Express, as well as such domestic companies as Parlance Systems and Neways International. The company also offers private broadband network services, linking cities in the US, Asia, and Europe. NTT America provides bilingual support services to global companies with a presence in Japan. NTT America is a subsidiary and the North American representative of Japanese telecommunications giant Nippon Telegraph and Telephone (NTT).
The company is responding to the industry trend toward cloud computing and the convergence between wired and wireless networking needs by introducing new services for its business clients. NTT America's OpSource Cloud hosted application service which provides businesses with secure access to managed business software, Web applications, and other network resources over NTT's broadband infrastructure. The company partners with IT network infrastructure virtualization software developer VMware to improve the flexibility of its data hosting facilities by offering on-demand computing resources for cloud customers.
In 2012 the company created a new business unit to handle all NTT America products sold domestically and internationally, as well as services from NTT Group subsidiaries such as Dimension Data, NTT Data, and Integralis. The restructuring was intended to expand the product set available to customers by integrating existing products and services into a single sales channel.
In terms of international expansion, NTT America is looking to developing areas of Latin America and the Caribbean for international growth; it is targeting phone and cable companies as they turn increasingly to managed network service providers to support their efforts to add new subscribers. The company is also targeting wholesale service providers in the region. It established a network point of presence in Sao Paulo in 2011 to woo more carriers with direct connectivity to international networks through NTT's submarine fiber-optic infrastructure.
NTT America has also been touting the speed of its network connections to the financial services industry. The company is highlighting its trans-Pacific links between Tokyo and US financial centers such as New York and Chicago as integral to such investment practices as high-frequency trading and algorithmic trading.
The company primarily operates from sale offices and data centers in California, Colorado, Illinois, New Jersey, New York, Texas, Virginia, Washington, the District of Columbia, and Silicon Valley.
Founded in 1987, NTT America became the North American sales and marketing unit of the NTT Communications Group following a reorganization of the parent company NTT in 1999. NTT Communications Group is the global voice, data, and IT services unit of NTT. – less