NTT DATA Services Employee Reviews

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Poor management and poor leadership
Bankruptcy/Remediation Analyst (Current Employee) –  Farmers Branch, TXNovember 15, 2017
Extremely poor management and leadership. TL and those in authority should have management skills. Also should be personable people that know how to speak to people with respect
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Productive and fun workplace. Could play ping pong on break.
Remediation Analyst (Current Employee) –  Louisville, KYNovember 14, 2017
Project based work with a lot of down time. Felt uneasy because it was hard to secure a long time contract. Always felt like job was in jeopardy. Pay was very competitive.
Pros
Free lunches
Cons
No paid time off
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Job is decent management is not
Technical Support Analyst (Current Employee) –  Frederick, MDNovember 13, 2017
Several folks were booted after catching their manager doing illegal activity. The overall job was good but they did not look out for the best interest of the client.
Pros
technology available
Cons
management, pay
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Great place to work
Business Analyst/ Test Lead (Former Employee) –  Frankfort, KYNovember 12, 2017
Friendly Management and spends time with associates to find if there are any difficulties or challenges in their role. Finds suitable project based on the aspirations of the associate.
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Compliance Analyst
Compliance Analyst (Current Employee) –  Farmers Branch, TXNovember 12, 2017
Ok place to obtain your base foundation for the Consulting field. Stick to yourself. Don't try to do more than you have to. Management here is horrible without a doubt and no job security whatsoever. Benefits are average.
Pros
Overtime
Cons
Management, Cut Throat Environment
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It was very stressful
Sr. ITSM Business Process Analyst (Service Now) (Current Employee) –  New York, NYNovember 9, 2017
They ignore to follow new ways to help the client, as part of the migration they were trying to follow the old way of doing things for the client. The manager is keen on doing things they way they like to do it, no ingenuity.
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An okay place to work
Project and Program Consultant (Current Employee) –  Dallas, TXNovember 9, 2017
Not the best place. Constant changes in policy and overall inefficient leadership. They do not develop or retain talent. The people in management roles are not qualified enough to advance the organization.
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Competitive global ITS organizaiton
Account Services Executive (Former Employee) –  Atlanta, GANovember 8, 2017
Dynamic global company with strong expertise in applications; diverse workforce. This was a merger / acquisition of Dell Services so the culture was evolving from a dynamic US privately held organization to a Japanese run conglomerate.
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Career path options outside of management positions are non-existent.
BPO Analyst 3 (Current Employee) –  Dallas, TXNovember 8, 2017
Project-based work naturally has defined end-of-assignment dates. Compensation is relatively low and does not make up for the lack of PTO or the lack of affordable health insurance coverage.

On a positive note, projects vary in nature. This allows you to gain broad experience in various departments of each client. Great stepping-stone job. Great place to meet and work with a variety of business professionals.

Side note: earning a promotion means absolutely nothing. When clients change their mind about human resource needs, you are likely to get laid off and then called back weeks or even days later, if only to be offered the same position but at a lower rate!
Pros
Somewhat flexible working hours.
Cons
Zero PTO. Zero paid holidays. Project-based.
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Good company to work with
Software Senior Analyst (Former Employee) –  Cleveland, TNNovember 7, 2017
It is good company to work as we can balance work and life well. We get all advantages of a full time employee. It is employee friendly company. Higher management is good.
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unorganized
Accounts Receivable Analyst / Debt Collection (Former Employee) –  McLean, VA 22102November 7, 2017
The management team was awful. No interaction with employees. Did not show respect for employees, unprofessional. The pay was good but the atmosphere was awful
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Productive and challenged
Financial Analyst (Current Employee) –  Farmers Branch, TXNovember 6, 2017
Review workload, changes are on a continued daily basis. Great team members to work with. Contract job so the uncertainly was always there. Base paid was acceptable, depend on the workload if you were asked to work extra hours or not and based on client. Overall it was a pleasant to be work at, still there.
Cons
No paid time off
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NTT data is growing
Independent Consultant (Current Employee) –  Potomac, MDNovember 5, 2017
Have been several acquisitions and the company is growing and changing, I believe for the better.I work part time and remotely so I can't say much about the workplace culture since I am not in the workplace. I do believe the company respects my time and talent.
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Project Work
Relationship Management Liaison (Current Employee) –  Louisville, KYNovember 5, 2017
Excellent compensation but as a independent contracting consultant, there was no PTO. The compensation is way above market but the contract ends then you are forced to look for other work unless there's a new statement of work signed by the client.
Pros
Compensation above market
Cons
Cold and indifferent upper management on corporate level
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Great Place To Work
Technical Support Representative (Current Employee) –  Bowling Green, KYNovember 2, 2017
This is one of the best places I have ever worked. Since the takeover from Dell services NTT has stepped up the game and made sure everything is running smoothly.
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Na
Manager (Top 4 US Bank (Current Employee) –  Charlotte, NCNovember 1, 2017
Management has changed and there is very little regard for the employees. Benefits are changed with little communication. It is changing to more staff aug than consulting.
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Learned alot in a quick minute
Project Program Management, Senior Consultant (Current Employee) –  Dallas, TXNovember 1, 2017
My job was easy if you used the tools they give you. Not all of management is good at their job but for the most part they have a good team. It used to be the good ol boy system in advancement but I truly don't feel that way about them now.
Pros
Loved my team and my bosses
Cons
not all lines of business run smooth but overall management is great to work for
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Project based environment
Business Process Outsourcing Associate (Current Employee) –  Farmers Branch, TXOctober 30, 2017
Depending on who is running the project determines if a project will run smoothly or be extremely hectic. i don't feel like the expertise was there across the board at the management or "grunt" levels. The levels of experience varied greatly between people that the disparity in work load and production was vastly different different between the more experienced vs. the inexperienced. Communication about process changes changed so often and was varied that for over 1/2 of the projects worked there, it was nearly impossible to keep up with currently guidelines.
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Good place to gain experience
Senior Principal Enterprise Architect (Former Employee) –  FloridaOctober 30, 2017
Not for seasoned professionals. During earlier years, the culture was one of professionalism - this changed once the company outsourced to India, and when it was purchased by NTT, the consultants became disposable assets.
Pros
varied work
Cons
long hours
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Managemnt direction was lacking
Chief Information Officer (Former Employee) –  Nashville, TNOctober 30, 2017
I felt our management team was stuck in the 1980's - Development cycles were too long. My team was located in Nashville and we never had a face to face meeting with the management team after NTT took over.
Pros
Fenerous 401 (k) match
Cons
No managment direction
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Overall rating

3.6
Based on 1,133 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.3
Job Security/Advancement
3.2
Management
3.2
Culture
3.4