Career path options outside of management positions are non-existent.
BPO Analyst 3 (Current Employee) – Dallas, TX – November 8, 2017
Project-based work naturally has defined end-of-assignment dates. Compensation is relatively low and does not make up for the lack of PTO or the lack of affordable health insurance coverage.
On a positive note, projects vary in nature. This allows you to gain broad experience in various departments of each client. Great stepping-stone job. Great place to meet and work with a variety of business professionals.
Side note: earning a promotion means absolutely nothing. When clients change their mind about human resource needs, you are likely to get laid off and then called back weeks or even days later, if only to be offered the same position but at a lower rate!
Somewhat flexible working hours.
Zero PTO. Zero paid holidays. Project-based.