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73 reviews

Nuance Employer Reviews

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It's a livelihood
Medical Transcriptionist Quality Control (Current Employee), Boston, MANovember 27, 2014
Pros: good coworkers
Cons: always running out of work.
I have very good coworkers, very helpful and patient. Management is also adequate. I have 11 accounts and unfortunately, am always running out of work. I can only take so many vacation days or flex my schedule. It is frustrating to be sitting here with little to no work.
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Fast paced, productive company with opportunities to learn.
Global Systems Analyst (Former Employee), Melbourne, FLNovember 12, 2014
Pros: pro-active management. morale luncheons, free soda, etc. cafeteria onsite.
Cons: often times even with the manpower available it was difficult to accomplish, everything in one day but this is what i like about a company. many things to do and learn.
Fast paced, productive company with opportunities to learn. Supported over 12,000 customers all over the world owned by Nuance.
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Very casual environment, fun, young energetic company
Global Credit Analyst (Current Employee), Burlington, MANovember 6, 2014
Pros: good compensation, co-workers become your friends, health care benefits are great, generous bonuses
Cons: low room for advancement.
A very good company. Its success and growth have been increasing. Great product and services offerings, strong name recognition.

Casual, innovative and modern - very little micro managing.

Great place to work as well as great time with co-workers. Has a phenomenal company culture centered around a work hard-play hard environment.
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Not bad to work at
Medical Language Specialist, US Region (Current Employee), Boston, MANovember 2, 2014
Pros: work from home
Cons: compensation per production
Manager is great and easy to talk to.
Hardest part of the job when you run out of work to do. Compensation is based on production and not per hour.
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Excellent cash handling
Sales associate (Former Employee), Orlando, FLSeptember 26, 2014
providing excellent customer services to passanger.
Completing sales and transation at the cash wraps as well as handle customer issues. Balance cashier drawer daily and make deposit.
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Production job
Master Medical Editor (Current Employee), United StatesSeptember 18, 2014
Pros: na
Cons: na
Have been a transcriptionist for over 25 years and learn something new everyday.
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Not Enough Hours in the Day
Principal Business Analyst (Current Employee), Sunnyvale, CASeptember 17, 2014
While the work is enjoyable and interesting, work life balance is next to impossible. However, I have the fortune to work with some amazing, brilliant, creative, wonderful people that I have learned a great deal from.
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High pressure sales environment
Healthcare Account Executive (Former Employee), Burlington, MASeptember 9, 2014
Pros: you can make money here
Cons: they expect you to work 7 days a week
Even when you are over quota, management treats sales executives very unprofessionally and threaten your position constantly. Old school management tactics. 7 day a week job.
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Pretty relaxed, somewhat chaotic
Systems Administrator (Current Employee), Melbourne, FLSeptember 8, 2014
Pretty good overall, good co-workers, systems kind of in a chaotic state.
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Review
Customer Service Representative (Former Employee), Melbourne, FLAugust 26, 2014
Pros: making customers happy by helping
Cons: grouchy customers
Learned Accounts Payable and service billing.

Typical day was billing for service rendered for handheld Dictaphone/Ricoh products.

Management was great to us. We were rewarded with raises and bonuses.

Hardest part of the job of course was grouchy customers.

Most enjoyable part of the job was helping customers and hear them smile.
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Fun Place to work for
Accounts Receivable Specialists (Former Employee), Melbourne, FLAugust 24, 2014
Pros: great staff
Cons: n/a
Awesome Management Team!! Open door policy.. Great Place to work
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Long Hours,
Accounting Consultant (Former Employee), Melbourne, FLAugust 20, 2014
Not a lot of morale with the employees
Long hours
Management was hands off
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Ping Pong
Application Consultant (Current Employee), Melbourne, FLAugust 16, 2014
Pros: travel
Cons: to much donated time
Be ready to donate alot of your free time to them to do your expense reports, meetings after hours.

Management are micromanagers
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Worked from home in a quiet, secure, comfortable environment.
Medical Transcriptionist (Former Employee), Sahuarita, AZAugust 14, 2014
Pros: flexible hours, no dress code, no driving.
Cons: loss of a $50, 000 year saleary to half that after 10 years of experience.
This company is really a great place to work. Unfortunately, due to technology, medical transcription salaries were literally cut in half. Instead of typing reports in full, voice recognition has forced transcriptionists to work as editors, as the recordings type themselves.
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Productive and fun place to work
Sales Agent (Current Employee), KENNESAW, GA.August 8, 2014
very positive experience. i learned selling skills and how to be a good team mate.
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Think twice..... if not more
Consultant (Former Employee), Burlington, MAJuly 17, 2014
Pros: $'s were good
Cons: too many....
If I knew what I know now, I would have thought again and again before joining them.
They play head games and are not trained to be polite. Everything is a demand - and when they (management) are wrong, there is no apology for wasted time. This goes across the board for most managers not just the ones you report to.
There is no training - it is sink – more... or swim. Do not expect any Standard Operating Procedure listed. Things change too rapidly.
Never accept a temp job from them. It will be your downfall – less
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No opportunites for advancement
Quality Assurance Specialist Post-Delivery (Former Employee), Atlanta, GAJuly 16, 2014
Self explanatory, no opportunities for advancement in the MTSO so I opted to explore other options.
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Great place to work
Applications Consultant (Current Employee), Melbourne, FLJune 30, 2014
Pros: training
Supportive management team and teammates. All tools to succeed.
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Great company to work for
Principal SQA Automation Engineer (Current Employee), Burlington, MAJune 26, 2014
Overall Nuance is a great and friendly place to work, allows flexible work hours and provides great benefits for employers
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Small workplace, and recent building upgrades
Operations Analyst (Current Employee), Mahwah, NJJune 4, 2014
Pros: upgraded bilding
Cons: long commute, advancement difficult
Good Place to work. Management styles differ greatly in each business unit, separated amongst groups. Minimal job reqs available in current office.

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About Nuance

Nuance Communications, Inc. is the leading provider of voice and language solutions for businesses and consumers around the world. – Read more