Quality Coordinator
Nurse-Family Partnership - Denver, CO

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Nurse-Family Partnership® (NFP) is an evidence-based program that helps first-time mothers living in poverty achieve better birth outcomes, better child development, and greater self-sufficiency by partnering them with nurse home visitors through their children's second birthdays. NFP has unsurpassed evidence of success, as shown through multiple scientific studies. The program currently serves more than 23,000 families in 42 states. Please see NurseFamilyPartnership.org for more information.

The Regional Quality Coordinator will function in the Program Quality Department. The Program Quality Department at the NFP works collaboratively and in partnership with other departments to promote quality assurance, analytics, reporting, evaluation and quality improvement with the goal of measuring and ensuring the quality implementation of the NFP program locally and nationally. The incumbent will work closely with Nursing, Program Development and IT to support agency and state needs in the western part of the United States. This position reports to the Director of Program Quality.

This position is based in Denver, Colorado, and will require travel up to 25% of the time.

Essential Duties & Responsibilities

  • Evaluates NFP agency and organizational performance, model fidelity and effectiveness at a local, state, and national level.
  • Guides and facilitate continuous quality improvement on a variety of levels and with a variety of stakeholders.
  • Conducts data analysis, benchmarking and modeling to identify opportunities for quality improvement.
  • Informs internal and external customers (states/ agencies/ funders) about how to use data to meet their data collection and reporting needs.
  • Coaches internal and external customers on interpretation and application of data and reports.
  • Determines the best methods to meet customer reporting needs and collaborates with IT for the development of these reports.
  • Implements and facilitate integration of the NFP Quality Framework into all NFP processes.
  • Coordinates with federal and state evaluation partners and other NFP teams to assure strong performance.
  • Identifies resources needed to address and find a solution to an identified implementation quality or operational issue.
  • Supports organizational needs through involvement on committees and work groups.

Knowledge, Skills & Experience

  • Bachelor’s degree or equivalent experience required.
  • Master’s (MS, MA) in relevant field such as nursing, public health, social work, child development preferred.
  • 3-5 years experience in health care, quality improvement, home visiting, evidenced based programs or health care operations.
  • Two years of experience in providing technical assistance, training, consulting or program monitoring.