Apply if you like being under contant stress with little time off...
Pros: most co-workers in company are very nice people under a great deal of stress.
Cons: terrible management with little empathy and reward for employees.
Misrepresented job description in job ad and interview. IT support is expected to work all day on help desk calls plus anything and everything else whether it is IT related or not. My first couple of days I was told to pick up trash off the floor that wasn't in my work area, replace a light panel on the ceiling, ship and package items that weren't related – more... to IT. You are expected to support and resolve equipment and network failures with no inventory of what is there or even knowledge if the devices even belongs to Nuscript and should be supported by someone else. You will be hounded to resolve issues you have no control over and little information on. I know this sounds like a typical disgruntled employee bitchfest, but this company has some serious problems staying solvent and are deathly afraid of losing business. So they don't care if they burn out employees and make unreasonable demands. When you are on call you are expected to constantly check your work emails on off hours in case somebody has emailed an issue instead of calling the off hours help desk that is paid to take care of it and escalate if they can't. Most dysfunctional company I have ever worked for. You will constantly be threatened with the loss of your job. The only thing worse was at a place where I had an alcoholic supervisor who used to disappear a couple of hrs every day to get drunk. – less