Customer Service Representative (Former Employee) – Las Vegas, NV – October 7, 2017
An excellent company to work for. Due to technology the landscape is constantly changing. There are job requirements that must be met daily. At times it feels like you are being micro managed. Breaks are monitored.
Lasting friendships. Job security.
Can be stressful due to increasing job requirements
Customer Service (Current Employee) – Las Vegas, NV – October 5, 2017
Take a position there at your own risk. It may be great to have a job with benefits in Nevada, but there are other costs with that job. Ask questions prior to starting or you may not like what you see.
This company provided good compensation but the management is not good. Management does not seem to honor and respect their employees the way that they used to before their acquisition by Berkshire-Hathaway. Profits should not be the only focus for a well rounded company.
Energy Conservation Internship (Former Employee) – Las Vegas, NV – January 29, 2017
Days at work were always engaging and varied from material and event preparation work to actual field events and the following database uploads. Culture varies per department and from experience tends to follow the managers for each department. My experience had me self motivated to make the teams job easier in return to the expected benefits as well as the sense of working with people I call friends.
Professional Environment with many levels of employment
Intern/Project Manager (Current Employee) – Las Vegas, NV – November 9, 2016
With many departments and different levels within those departments, there are many opportunities to learn about the industry. NV Energy is very proactive in hiring paid Interns to help advance their careers. Dedicated to helping the customers by understanding their needs and keeping rates asa low as possible.
Customer Service Representative (Former Employee) – Las Vegas, NV – June 20, 2016
The company provided excellent training programs when there were changes that needed to be done. Training was also provided on how to handle difficult customers to resolve their problems in a courteous and professional matter with emphasis first contact resolution.
Performed all duties in order to keep the Power Plant running. Welding and fabricating everything needed to repair or replace equipment. Rebuilt pumps, ran cranes and many many other duties in my tenure at Valmy Power Plant.
Buyer (Former Employee) – Las Vegas – February 12, 2015
Lots of older employees are very much overworked and resistant to change. Management just says "yes" and rarely backs employees who do all of the work. This is part of the reason for the very high turnover. The systems are old and antiquated and they keep hiring young kids out of school who lack experience, I guess that's to mold them.
In terms of hiring they change what it is they want constantly. One minute they say they are looking for experienced people yet they turn around and hire students who have barley graduated and don't know purchasing terminology. They bring in temps who successfully do the work and then will not give them interviews for full-time positions. They look for skill sets that have nothing to do with the job. It really comes down to who they like and who they don't. But hey, a job is a job.
lack of experience among new employees, older knowledge based forced to leave, old systems, knowledgeable management.
- Learning new an exciting energy resources - Excellent and top notch managers/supervisors who are very skilled and trained in their fields - The hardest part of the job was the long hours away from my family - Enjoyable part of the job was the career advancement opportunities, payscale, benefits, and time-off with pay
This position is always rewarding, allowing me to assist all of my customers in a timely fashion with correct information
Call Center Specialist (Former Employee) – Las Vegas, NV – October 29, 2014
With a heavy call volume, it is most important to be sure to treat each customer with the respect and patience they deserve, so that they are able to understand the answers to their concerns and questions.
Clicks, back stabbing, unsafe. Not a gloving company but works like one.
Former Employee (Former Employee) – Nevada – August 3, 2014
Find somewhere else to go. It does not matter what you know or what experience you have. The only thing that matters is if you're well liked. Classic "Good 'ol boy" work atmosphere. General Foreman allow for Foreman and Journeyman Lineman to manipulate them. Lots of misinformation on new employees passed on to help with firing them. Very few helpful individuals that are sincere with showing you NV Energy's ways of working. Journeyman Lineman will leave new (JL ) out of loop on new jobs and job locations on purpose to keep you away. Apprentices are poorly treated by JL. Lots of back stabbing. NV Energy is a sticking company but Foreman allow JL to constantly glove hot circuits with poor coverup. OSHA should investigate NV Energy's practices and conditions.
If you're not home grown then you're not welcome, poor treatment by peers, not a safe working company