Child Protective Specialist, New York, NY - July 1, 2015
A typical day at NYC Administration for Children's Services is busy. There are phone calls that need to be made in regards to investigation, clients, and other individuals in the community. There is a lot of documentation in regards to the cases you are investigating. Then you may receive a case to investigate an allegation of child abuse which may be simple and you finish your day after receiving the case which is usually in the afternoon around 3 PM. However, if the child is in imminent danger, then you may not get home until 4 AM. I learned that it takes a special individual to work at ACS. It has to be someone who is efficient, organized, and able to set limits and boundaries between themselves, management, and the clients. The type of coworkers you have depend on the site, however, if you have a site that is committed to the work; you will have great coworkers. The hardest part of the job is most likely removing the children and the trauma that everyone in that process including yourself goes through. The most enjoyable part of the job is helping a family that just needed some support.