Pros: accessibility to resources to help service residents.
Cons: bureaucratic bottle necks
My daily function entails providing needed services to residents in crisis,in the largest public housing system in the United States,with 8 percent of New York City population.
On a typical day,there are various forms of crisis to manage,i had to resort to priority.Time management is is always huge in my agenda,this alleviates the ever increasing case loads.
My co-workers are fabulously cooperative,as we depend on each others for support and resources.
The hardest part of the job, is bureaucratic situations that could limit service delivery.
I cherish the prayers and compliments from senior residents and general population,expressing gratitude for services received.