Help Desk Specialist
Nystrom & Associates, Ltd - New Brighton, MN

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Nystrom & Associates, Ltd., New Brighton office, is a dynamic and fast-paced based mental health clinic seeking a Help Desk Specialist to work Monday-Friday from 8:00 a.m. to 5:00 p.m. performing the following duties:

  • Answer user inquiries regarding computer software or hardware operation issues to resolve problems.
  • Monitor daily performance of Microsoft Server systems
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems or appropriate software.
  • Maintain and support any technical issues that arise.
  • Assist with setting up Video Conference Equipment for meetings connecting multiple locations.
  • Network administrator duties (add/remove users, set up e-mail, etc.)
  • Fix PC, scanner or printer issues.
  • Fully understand and enforce company policies to protect physical hardware and digital information security.
  • Interface with and provide support for electronic health record system

Please visit our website at www.nystromcounseling.com

Requirements

  • Minimum of an associate‚Äôs degree in a related area
  • Minimum of 2 years of work related experience
  • Experience and knowledge of Microsoft Office Suites 2010
  • Experience and knowledge of Microsoft Active Directory Services 2008
  • Experience and knowledge of Microsoft Exchange 2007
  • Experience and knowledge of VMware vSphere 5.1
  • Experience and knowledge of Citrix XenApp 6.5
  • A current Driver's License in good standing
  • Must be a team player with excellent organization, customer service and interpersonal skills.
  • Ability to work closely with multiple groups in providing support for our various systems.
  • Manages time effectively. Uses work plans to prioritize completing and interdependent tasks and meet deadlines.

Indeed - 14 months ago - save job - - block
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About this company
Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work,...