Positive work enviorment , culturally fun loving attitude, great food, relaxing atmosphere
Assistant Manager (Current Employee) – Murfreesboro, TN – November 4, 2016
O' Charley's restaurants, I do enjoy the culture as it is both challenging and very rewarding, knowing every effort in providing an experience that will ensure we not only meet expectations but continually strive to exceed them, I do know that O'Charleys' is one of a few concepts that has a connection to being "Born and raised in Tn.This does and can have some intrinsic value for our guests, Serving and being of service, has always given me a sense of accomplishment, satisfaction, am humbled, in knowing the greater the responsibility, the greater the opportunity to be influential, in sustaining a team oriented and guest driven experience.
Great enviorment, consistant coaching and development, building strentgh thru people, High standards and high expectations
knowing when we have had a negative guest experience, and not to have done everything possible to recover them, I do take considerable pride in assuring guests are pleased with thier experience, and find that these can be a challenge, also very rewarding in reestablishing a guests confidance, using the experience to address what could we have done different.