A typical day at Oakley begins with opening the store, where we count registers, safe, and the deposit for audit purposes. After the store is opened to the public, we start on any task that corporate or the closing manager from the night before have left us. This ranges from counting and processing shipments, switching out marketing campaigns, revamping layouts of the walls, and much more. While with Oakley, I have learned the concept of the customer is always right. This is not because they truly are right but this is to keep customers happy and coming back as repeat customers. Along with this, I have learned how to control situations where the customer is upset with either a product or service and how to make sure they leave in a better light then when they walked through the door. Also, I have learned how to multi-task better. As a manager, sometimes the store gets really busy and I will have to be the coach that sees the bigger picture to better control the situation and make sure employees are where they need to be and doing the things they need to be doing during rushes. The hardest part of this job is occasionally being low on employees to have sufficient coverage on busier days and having to finish specific tasks while helping out with customers. Lastly, the most enjoyable part of the job is being able to share my profound love and interest in the products that we sell at Oakley, and being able to help customers find a product to fit their needs based on their specific activities and hobbies.