Great work environment; the Golden Rule is do unto others as you would have them do unto you, and this applies to co-workers as well as customers.
Pros: Friendly environment; potlucks; always busy; free bus passes
Cons: Their computer systems go out too frequently
Very fast-paced job; if you aren't taking or making a call, you are responding to emails. You are working with individuals and corporations to find temporary, luxury housing worldwide. You will work with the client from the time of the first call or email, through the booking process. Probing questions are very important in this job, both for legal purposes and to ensure you are aware of all the clients' needs, such as accommodations for children, pets, etc.. It's also very important to build an early rapport with the client, especially if you can hear stress or anxiety in their voice. Many of these people are relocating to new cities or states, and need a little reassurance.