IT Assistant
S & H Central Florida Investments, Inc. - Orlando, FL

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IT Assistant
Our company is currently seeking for an IT Entry Level Tech to assist our Network Administrator and perform a variety of maintenance, evaluation, installation, and reporting tasks. Retail P.O.S. experience is a PLUS.

Primary Responsibilities

  • Assist all staff members with any workstations/computer problems
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  • Install, configure, and maintain personal computers, workstations, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, printers, and related equipment.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  • Document network problems and resolutions for future reference.
  • Provide on-the-job training to new department staff members.
  • Other duties as assigned.

Required Skills

  • Report Writing
  • Analyze Data and Merchandising
  • Knowledge of computing and network hardware and peripheral equipment. Ability to communicate technical information to non-technical personnel.
  • Ability to install, configures, and maintains personal computers, networks, and related hardware and software.
  • Knowledge of computer and/or network security systems, applications, procedures, and techniques.
  • Ability to provide technical support to end users.
  • Ability to learn and support new systems and applications.
  • Must have excellent written and verbal communication skills, be enthusiastic and a team player.

Required Experience

  • 2 years of networking experience and certifications
  • Experience in POS Software a plus.

This is an entry level position with growth potential.