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Ochsner Health System
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57 reviews

Ochsner Health System Employer Reviews

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productive and fast paced workplace with great people
Intern (Former Employee), New Orleans, LANovember 16, 2014
Pros: you feel needed there
Cons: can't think of any
typical day consists of an early day confidential customer related paper work all day a typical 8-5 allied healthcare job.
interning here the staff has taught me how to use the EPIC system and the correct way to do correspondence.
the management here are very personable and makes time to talk to you.
the co-workers are very relatable people and they – more... always greet you.
the hardest part of the job is leaving at the end of the day
the most enjoyable part of the job is the people who work there – less
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HORRIBLE PLACE TO WORK
KITCHEN (Former Employee), SLIDELLOctober 21, 2014
THE SLIDELL CAMPUS IS HORRIBLE. SODEXO IS NO BETTER. THE WORKERS IN THE KITCHEN ARE LAZY, SOMEONE ALWAYS CALLS IN AT LEAST TWICE A WEEK. THE WORKERS IN THE KITCHEN ARE NOSEY, RUDE, AND MESSY. THE QUALITY OF THE FOOD REFLECTS THE WORKERS.
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Terrible place to work...
Surgery Personnel (Former Employee), Ochsner Main CampusOctober 1, 2014
Pros: my former team members were top-notch.
Cons: paycheck, treatment of management or lack there of, scheduling issues, instruments were not up to par, etc.
I worked there for about a year and upper management has quit along with over 30 other employees since May 2014. The charge nurses are a joke and only care about who they happen to like that particular day. The hours are ridiculous; your schedule is never the same from week to week.

You're constantly on-call for services you were NEVER properly trained – more... to do. Yes, I get that you learn on the job but when it gets to the point where you're on one specialty team but called out for another totally different team or you're FORCED NOT ASKED TO STAY when you're not on-call due to staffing issues is just crazy.

15 minute breaks are nonexistent for some staff members and lunch breaks, well....let's hope the charge nurse is your friend that day or you will NOT get one, nope not at all. Oh and it's YOUR FAULT! COMPLETELY YOUR FAULT, you notify them of this mistake and it's not something that is important to them, nope, not at all.

Instruments are faulty and need repairing or replacement; yet, no one seems to think it's a priority. What about the safety of the patients? Hmmm...

I would advise anyone, who maybe thinking of applying here, to try some where else first. Let this be your very last resort!!! Take your skills and experience to a place that actually cares about their employees and wants to provide them with a safe working environment. – less
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n/a
Revenue Cycle Senior Representative (Current Employee), New Orleans, LASeptember 29, 2014
• Conduct/assess financial processes to ensure fiscal accuracy for commercial loan, renewal, charge-off account advance processing initiatives. Perform comprehensive account transactions and reconciliations and document transaction history by creating the customer commercial record. Maintain/update commitments, indirect liabilities, commercial loan – more... audits, as well as commercial loan collateral maintenance.
• Assisted The Genesis technical team (Computer Programmers) with the implementation of banking programs (SilverLake Systems), software and debugging that was beneficial to the financial institution.
• Perform technical duties within the department that the help desk had in queue.
• Ability to provide first-level support for hardware, software or peripheral equipment
• Helped team members’ trouble shoot minor problems within the department
• Kept inventory of all the computers that were located in the department
• Call vendors and order supplies that were in need.
• Handles an average of 300 maintenance requests monthly that are received by mail, email, fax, phone and by
the TOOLS request system. Responsible to research and analyze requests verifying it as valid and within scope of authority. Then process requests received within the departmental established Service Level Agreements. This includes but is not limited changes to loan customer information, billing, billing disputes, credit reporting, loan coding, product and collateral data, payment posting corrections, verifying system calculations and creating loan amortizations, and waiving fees or interest
• Responsible for follow up communication on maintenance requests, and informing Service Manager daily of any
unresolved request(s) – less
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Good
Security Officer (Current Employee), Baton Rouge, La.September 27, 2014
Pros: discount meals
Cons: dealing with stuck up employees.
A typical day at includes but not limited to, assisting visitors/patients to ER or appropriate room, assisting nursing staff with irate patient/visitors, mingling with visitors and patients, conducting security rounds of hospital and grounds.
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Productive and exciting place to work!
Senior Consultant, Talent Management (Current Employee), New Orleans, LASeptember 22, 2014
Pros: working on healthcare's challenges to provide quality, cost effective, error-free care for patients.
Cons: there's a lot going on in healthcare, so the pace can be hectic at times.
Ochsner has become the flagship healthcare provider in the New Orleans metro and surrounding communites since post-Katrina. The health system is expanding services with new partnerships to surrounding parishes to continue improvements in coordinated care for patients of this region. The diverse team of employees, fueled by a stong culture of commitment – more... and quality care, makes woking at Ochsner rewarding and it is no wonder the company has been voted one of the best places to work in Louisiana. – less
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Productive and professional staff
Registration Receptionist/ Revenue Cycle Rep 3 (Former Employee), Covington, LASeptember 11, 2014
Pros: aspire professional and personal growth
Professional, family oriented, friendly staff. With a pride is servicing the top quality healthcare. Strong in community service in the over all betterment of the community as a whole.
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Basic overview
Credentialed Clinical Trainer (Current Employee), Metairie, LAAugust 24, 2014
Pros: a definite positive is working with team members that truly make a difference in patient care.
Cons: the work hours vary so much, it makes it difficult to plan your personal life.
Ochsner provides a high quality of care for their patients. The Power of One really identifies how Ochsner rates their care for their patients, #1.
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Productive, team building workplace
Epic Go-Live Support Analyst (Former Employee), Jefferson, LAAugust 11, 2014
I enjoy helping others reach their goals. I have learned so much from both peers and management.
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Supervisiors were awesome
Revenue Cycle Rep III (Current Employee), New Orleans, LAAugust 10, 2014
Pros: fellow coworkers
Cons: 30 minute lunch
Enjoyed the billing process and learning the many payers commercial/ governmental
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Ochsner
Patient Financial Services Coordinator (Former Employee), New Orleans, LAJuly 10, 2014
Pros: management, travel, team setting, compensation
Great Compensation
Upward Mobility
It was an awesome experience and i truly enjoyed it.
Learned the ins and outs of PFS (Patient Financial Services)
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Great place to work but very poorly managed.
IS Systems Engineer (Former Employee), Harahan, LAJuly 8, 2014
Pros: great work/life balance
Cons: poorly managed
Ochsner is a wonderful place to work if you are placed in the right department. In Information Systems there was a complete lack of management in all aspects. Poor communication, lack of involvement, and lots of favoritism and politics. In addition, new employees were not on-boarded effectively or given set of expectations. The office space that my – more... department was provided was very loud, congested, and counter productive. – less
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Was a great oppertunity to learn Revenue Cycle skills.
Revenue Cycle Rep III (Former Employee), New Orleans, LAJune 17, 2014
Ochsner Health System gave me the opportunity to work in very fast pace department with knowledge of multiple software systems. I am pleased to have work along side many of my co-workers, as we truly worked together as team. The hardest part of the job was dealing with irate patients. The most enjoyable part of the job was the happiness I felt in the – more... event I was able to make a difference in the patients life, weather it be their billing needs or just general information that makes their life easier. – less
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Ok place to work
HR GENERAL SERVICES REPRESENTATIVE (Former Employee), New Orleans, LAJune 16, 2014
Pros: helping patients
Cons: organization is too large
Large organization that is a well oiled machine. Focus on patient and employee health is significant.
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A big name place with small leadership, unknowledgable at the helm
Technician (Former Employee), main campusMay 28, 2014
Pros: free parking, years ago discounts on food & gift shop
Cons: clickish groups, supervisors don't always get to the bottom of issues
Ochsner is for Ochsner ONLY! Specialty healthcare is good simply bc they don't want to loose money with law suits, and loose gov. grants. The executives who are always in the news push the idea that Ochsner is the Premiere of global healthcare, but if you work there you know that it is only what the management execs say that counts. The fault lies within – more... the higher echeleon of the executives who make the rules, dictate their demands upon employees, make incessant changes, and set salaries, ad nauseam. Morale is usually LOW!!!!! It is a shame because the employees are well trained and caring, and care for patients appropriately. Most physicians and residents are also well trained and caring. This is written by a Former Employee who resigned due to the pressure of unfair performance demands placed upon the newest employees, where their success was contingent upon unstructured training. I learned that it doesn't matter what you accomplish, it is never enough !!!!!!!!!!!!! – less
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Productive Place
Rev. Cycle Rep II Administration (Current Employee), Marrero, LAMay 26, 2014
Pros: employee appreciation almost every month
Great team/coworkers
Ochsner has allowed me to have a great learning and understanding of the healthcare industry.
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Nice place to work
Compliance Specialist - Project Mangmt Specialist (Current Employee), New Orleans, LAMay 22, 2014
Ochsner is a great learning environment. The staff members are very friendly and considerate.
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Excellent place to work
REGIONAL FACILITIES MANAGEMENT DIRECTOR (Former Employee), Slidell, LAMay 20, 2014
Pros: team focused
Cons: dealing with cost reduction to offset the affordable healthcare act
Professional leadership training program with the intent of promoting within
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Don't Do It !!!!!!!
Security Officer (Former Employee), Main CampusApril 28, 2014
Pros: paycheck
Cons: people, racist, no support from h.r, no room for promotion, no leadership, and i can go on and on
Former Security employee......this place really and truly sucked when I worked there. Management would sat around and supervise the T.V's (watching Cable) and their managers didn't care about the force or didn't even know the employees names . The pay was good, but every year you get a whooping .20 cent raised; if you're not apart of the click YOU ARE – more... DONE!!!!!!!..... racist and no support from H.R., and on top of all of that if you are young and full of energy, be prepared to work with over-the-hill old people and females..... – less
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This company needs better management skills!!
Former employee (Former Employee), Ochsner new orleansApril 26, 2014
Pros: you will get a pay check a few wonderful coworkers
Cons: lies, deceit, disrespectful scheduling so mess up
I have met a few great people here at ochsner. Management needs to be revamp meaning management classes should be a requirement because these people don't have a clue. They are racist, clickish and down right disrespectful a person that's confident, hard working ,responsible, dependable and loyal to this company and concern about great patient care – more... has no place at Ochsner because you won't be respected if you refuse to be disrespect they frown on that if you allow them to talk to you any kind of way you all in which I don't understand they laugh and smile in your face like they have your best interest but it's not true they could care less if you come up with a better work flow to accommodate patients in a timely manner they shoot it down like your incompetent because they didn't come up with the idea it's no good I've never worked for a company that try to sabotage your career and lie on you just to make themselves look good the schedule is ridiculous and who ever make it don't have a clue as to what they are doing I've never had a supervisor that I couldn't confide in will turn on you to throw their weight try to confide in upper management is useless sad not very family oriented future employees BEWARE!! Always crying about patient care but that is not what their action shows how do this company expect employees to be productive in taking care of patients when there's always drama in the department very high turn over READ THE BOOK MARYS MONKEY AND REALLY KNOW THE HISTORY OF WHERE AND WHO YOUR WORKING FOR – less

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About Ochsner Health System

Ochsner Health System is southeast Louisiana’s largest non-profit, academic, multi-specialty, healthcare delivery system – Read more