Great Team Leads and support system, fun and energetic environment!
Home Retention Counselor (Former Employee) – Houston, Tx – January 27, 2016
Outbound calls regarding mortgage loans that are delinquent 30-90 days. Provided loan resolutions for borrowers with a repayment plan, loan modification, short-sale or a deed in lieu of foreclosure. Dealt with realtors, brokers, title companies, bankruptcy attorneys as well.
Providing a resolution for delinquent borrowers that keeps them out of foreclosure.
When borrower didn't qualify for any resolution and had to foreclose.