Assistant Store Manager (Current Employee) – Sterling, VA – April 27, 2013
Ok company to work for have plenty of resources available for learning and training associates.Traveling 75% of time spent away home. The most enjoyable part of the job was watching the new store site go from a building empty and under construction to a finished product that the customers are excited about shopping at.
Bustling receivables department with pride in their work
Financial Service Supervisor (Former Employee) – Ottawa, IL – March 18, 2016
Prior to the merger, this company was very stable with upward mobility and good benefits for associates. A typical day consisted of monitoring associates portfolios to ensure they were tracking toward goal and were being productive in their customer contacts. I learned many areas of billing, accounting and collections during my tenure. The biggest area of focus I was able to work on was third party EDI platforms for billing. My co-workers were very supportive and my team was self sufficient when needed. The hardest part of the job was administering disciplinary action when necessary, but that's the nature of the beast that is management. The most enjoyable part of my job was when the team was tracking well and making good progress. They worked well as a group and it was nice to see them treat each other as family, helping teach and grow as a group.
Good PTO schedule, flexible hours and close knit group of coworkers
Healthcare benefits were pricey, outsourcing lead to many jobs lost
Retail Operations Manager (Former Employee) – Oneonta, NY – February 2, 2016
Very fast paced environment where customer service is most important. Being in management took strong communication skills and prioritizing different tasks at hand. Overall the customers and employees were very happy leaving the store everyday.
Great opportunity for advancement, competitive wages, great benifits
Copy and Print Specialist (Current Employee) – Bozeman, MT – March 2, 2016
My typical day at work involves handling customers, producing custom works for customers. Resolving any conflicts, fixing errors that may have happened with other jobs. Completely other unfinished works from co-workers.
My store manager is a dream. He does he best to meet my needs as an employee. Though, he only has so much power. Corporate continuously cuts down hours while hiring more to force meager hours to be divided upon many workers. The DM refuses advancements because it would entail giving an employee more hours/ better wages and benefits. They avoid this like the plague.
Most of the employees do decent work. Though, a few that work often are uncaring and pass down blame or difficult jobs onto others. Sometimes making errors and informing no one about them or simply not doing the job and handing it off. This results in angry customers and a loss of business.
Sales Consultant (Current Employee) – Chesapeake, VA – March 10, 2016
Management is terrible, there's a serious lack of communication between management and employees. A typical work day includes trying to help a store full of customers the best you can while you probably only have 3 (or 4 if you're lucky) other coworkers, which includes the manager trying to help customers and print associates who are only limited to print services anyway. The hardest part of the job is trying to be reasonable with rude customers and trying to please them as much as possible without doing something that can potentially make you lose your job. When that's still not enough and you decide to call a manager they usually just ignore the issue and leave you to figure it out yourself. Office Depot. takes pride in great customer service yet the managers don't even know how to provide average customer service. To top it off they put so much pressure on you to meet certain sales goals and customer loyalty goals while not reaping any benefits for doing so.
Management, Customers, Discount, Pressure to meet goals
Print Supervisor/Manager (Former Employee) – Kansas City, MO – January 5, 2016
If you are interested in retail and sales and career advancement as a college student, this is the job for you. I have advanced very quickly, worked at 5 different stores, made friendships to last a lifetime and greatly enjoy tuition reimbursement as well as retirement benefits. Upper management will travel around, I have met several of the higher ups in the company. Great job for people-people
Benefits Package, Full Time, Advancement
Difference in pay between people with similar experience
Awful management and awful pay make this an awful place to work
Store Associate (Current Employee) – Lockport, NY – April 6, 2016
I've worked for this company for four years. In that time, I've gone from making a good bit more than minimum to making minimum wage. I was promised a promotion twice now and both times it has been given to someone else, someone brand new to the company.
The hours are awfully inconsistent and the coverage sucks because corporate doesn't give stores enough payroll. Compensation is awful.
Department Manager/Sales Associate (Former Employee) – Greeley, CO – January 6, 2016
Opening the store doing cash office running the store, closed the store.Did some remodel of some stores that was fun. How to run a store how to handle upset customers. the management were god to work for but some were not vary nice threatening to fire you all the time. The co-workers were okay did not get to involved with them on a personal note because I was a boss.Hardest part was keeping the store read for a visit from our LP Manager.Enjoable part was doing the remodels.
Freight Manager (Current Employee) – Vicksburg, MS – January 20, 2016
A typical work day at Office Max would include helping customers, setting planograms, staying busy and leading by example for employers. I have learned to be patient with customers and employees because everyone is different and every problem is different. Managing things at work really starts with our team. The management crew that we have does a really great job. My co-workers show me respect and they work hard, they enjoy working with me because they know I'm there to fix anything and my effort cant be questioned. I don't really look at the job as hard. Some customers can be difficult but there is a solution to every problem. The most enjoyable part of the job is working with the staff I'm on. We work hard but we also have a great time.
Customer Service specialist (Former Employee) – Palmdale, CA – February 23, 2016
part time job, stocking, computer sales, aroun 20 hours a week minimum wage pay dealt a lot with public and tech information and educating customers management was very unorganized at times , but on top of things when they really needed to co workers were mostly lazy and did minimum work hardest part of job was lack of accountability of workers the best part of job was that they would work around are schedules pretty well although they butchered your hours upon a DAY off request
MGMT was all over the place, customers at times rude
Department Manager (Former Employee) – Spokane, WA – January 19, 2016
I started as a cashier and worked my way up to management. It was a fun place to work. The managers for the most part were great and my co-workers were mostly great as well. They offer benefits and pay competitive with other retail jobs. There is a lot of room for advancement for the right people.
DISTRICT COPY AND PRINT TRAINER (Current Employee) – Seattle, WA – February 19, 2016
The management structure of each individual Office Depot/Office Max that I have worked for in the past is supportive and understanding of the members of the team. The problem though is that as a retail facility, growth is stagnant. The ability to move upwards in the business only ever opens up when someone is fired or leaves. There are rarely any growth oppurtunities. If you get hired, get used to what you are doing, you may be there awhile.
Fast paced and high energy with moderate to high stress
OPERATIONAL SUPERVISOR (Former Employee) – Virginia Beach, VA – October 5, 2015
Lively environment with supportive team members and diplomatic management structure. Daily responsibilities include a healthy variety of basic tasks necessary for overall efficiency, as well as specific duties carried out according to the priority of the team's goals. Red tape and politics present but treated with professionalism and respect. Plenty of opportunities for advancement and personal growth, which are attended to with a great system of encouragement. The most challenging aspect of my position was being one step ahead of the briskly changing order of priority and efficiently relaying this to the team while maintaining a constant quality of excellent customer service. I was rewarded with a valuable knowledge of high-stress multi-tasking and fine-tuning my ability for meticulous organizational skills.
Health benefits including prescription drug coverage, vacation days
Customer Service Manager (Current Employee) – Chester, VA – March 27, 2016
Co-workers are great but can be a burden at times but that's anywhere you go. Management has its ups and downs but overall they are great. It is very rare to take lunch breaks due to scheduling/not having the coverage to go.
Assistant Store Manager (Former Employee) – Chicago, IL – January 25, 2016
Company is very unstable. With the consistent realigning of Districts and positions it makes it very hard to advance. You could have worked with a DM for the past 3 years be on a great career path and all of a sudden that guy is out of a job and you have to start over. DM's micro manage the stores being a store manager or assistant isn't really that. I would not suggest what so ever. The only plus side is the work life balance working here was awesome hourly assistant manager made it east to have a life.
Good part-time job Typical for college or high school students
Customer Service Rep/Sales Associate (Former Employee) – Charlotte, NC – December 22, 2015
Good company. Easy hands on learning for people who like selling products. They teach you steps to sell and steal the deal when talking to customers. Easy job fun environment contest are always going on with other stores to engage everyone to sell products and services in order to win prizes. Raises are given yearly if you do good with customers. Able to sell products and receive commission for it as well but not required a equal opportunity for every associate in the store not just the computer techs. Employee discounts given often also.
Employee discount Holiday parties Black Friday sales Closed on major Holidays
Store Associate (Current Employee) – Austell, GA 30106 – April 3, 2016
I never minded the work at Office Max. The company merged with Office Depot right when I started so I really only knew how the Office Depot side of things worked. The management wasn't top class, but I have had much worse before. If you work hard and try to move up, you can succeed.
Working with this company was the best decision I ever made. Management always looked out for their employees. I started working within the warehouse as an Inventory Control Specialist and worked my way up to a Bids/Contract Administrator.
Sales Consultant (Current Employee) – Michigan City, IN – April 1, 2016
Management overall is very nice, helpful, and competent. My most enjoyable part of the job is fixing computers because that's what I want to do as a career. I learned how to conduct myself professional by observing management.
A diverse workplace and a pretty good first experience.
Print Service Associate (Current Employee) – Bayamón, PR – March 21, 2016
A good first work experience with an amazing array of skills to pick up that could serve you as a launching pad for even greater opportunities. The coworkers are great and the feel of the Team mentality is 100%. That being said, management could use some tweaks, it might just be that I had the bad time of being put with sub par management, but I did get a lot of my schedules mixed up, sometimes a bit of lousy, sometimes even no training from management and at times a few words that do not encourage. Hardest part of this work was the management which at times just served as an obstacle for an excellent work team that worked within the rules. The most enjoyable part of the work was truly the learning experience.
Great Team work, excellent learning opportunity, great hours.