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Office Depot
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671 reviews

Office Depot Employer Reviews

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nice launch room
Quality control Associate (Former Employee), Odenton, MD – May 21, 2013
Pros: free launches and drinks every other months
Cons: health very expensive
nice please to work ,always learned something new and best pleas to meet so many different peoples all around word .
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Not very good.
Technology Specialist (Current Employee), West Chester, OH – May 20, 2013
Pros: laid back environment
Cons: pay
Classic retail position. There is a heavy emphasis on the amount of dollar sales you can bring in. I'm lucky to have managers that like to emphasize taking care of the customer.
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Good place to start
Customer Service (Former Employee), Portland, OR – May 19, 2013
Pros: good training for new people
Cons: sales pushing
Their basis is stated that customer service is the number one thing in the business. It is unfortunately not, they base everything on sales, even if it loses customers.
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Good treatment outweighs cons
Graphic Designer (Former Employee), Boca Raton, FL – May 17, 2013
Pros: friendly co-workers, challenging & good environment
Cons: design communication is poor, can have mind numbingly dull slow periods
Typical day of work is sitting in your cube designing items that will get thrown away or changed due to incorrect information or change in direction. This is not always preventable, obviously, but does get tiresome when the same information is incorrect repeatedly. You will also make mock-ups and present your work. No hard feelings on changes/revisions. – more... Truly a group effort. Everyone has their strengths and doesn't always design the best content every time.

I learned how to design in various styles even if they were not 'my style' of design.

Management is professional. The only complaint I would have is communication is sub par at best. For a designer, communication is top priority and a lack of it leads to poorer quality designs in the end.

Co-workers are friendly, supportive and generally pleasing to be around. With any corporate environment there are a few people that just rub you the wrong way.

Hardest part of the job was dealing with slow periods of work. It is very hard to sit in a cube with nothing to do. Also, some times the time crunch can get to you since design is often the last link in a long chain before pre-press/production. So another department's slack has to always be picked up by your team. Finally, you can start to feel you are designing the same thing over and over and run out of fresh ideas.

The most enjoyable part of the job was the co-workers and generally positive atmosphere. It is still a business professional environment, but an enjoyable one to be in. – less
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a serious environment
Customer service Specialist (Former Employee), Hollywood, FL – May 17, 2013
Cons: compensation
A typical day at work consist of sales. our job is to make sure every customer have purchased items and are satisfied. It is a well diverse environment. The Hardest part is keeping the manager happy he complained about everything everyone did.
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Productive/fun workplace
Customer Service Representative/ copy center rep (Former Employee), Balcones Heights, TX – May 15, 2013
I was in charge of Copy and Print at Office Depot on my shift, as well as being a cashier. I would create jobs for customers such as resumes, invitations, flyers or basic copying or faxing for them. I learned how to use the photoshop software. I loved my coworkers, If I couldn't understand how to create a job my coworkers would lend a helping hand when – more... they could. The hardest part was not getting proper training on all the software or being able to create certain jobs for customers. I loved meeting new people and building a bond with my customers. – less
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was good at one time,within the last 15 mo it went down hill.
Stocker and Cashier, (Former Employee), Sarasota, FL – May 15, 2013
Pros: work in ac
Cons: management.
work hard and get told you could do better,I learned that management don't care about there people,At this time management at one of the Sarasota stores is very poor,My co-workers for the most part are the best,The hardest part of the job is doing the job of 2 people because there short handed,The most enjoyable part of the job NONE.
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Great Corporate structue and sales training.
Account Manager I (Former Employee), Weston, FL – May 15, 2013
Great Company and core values.
The Company had financial problems therefore unfortunately I was laid off.
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Enjoyable atmosphere provides great enviroment for both associates and customers
Cashier (Former Employee), Wilmington, NC – May 15, 2013
I perform a range of duties at the store from working freight, sales floor and cashier. Managers are a wonderful bunch of people and try to be as understanding as possible when dealing with situations that may arise in the store.
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Typical Retail
Technology Sales, Stocking, and Cashier (Former Employee), Colorado – May 15, 2013
I worked at two different stores, and both were far to much wrapped up in cooperate and sales. All about sales and up selling customers on product that was not worth anything.
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Office Depot
Customer Service - Copy Center Technician (Former Employee), DeLand, FL – May 14, 2013
Pros: people, advancement, benefits
Great place to work. Management was excellent, great benefits
are offered and advancement is always right around the corner.
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Overall an exciting place to work with good benefits
Customer Service, Frieght Specialist (Current Employee), Hollywood, FL – May 14, 2013
Pros: complimentary lunches
Cons: short breaks
The most exciting company I have ever worked for, working together with fun coworkers and coversing with nice customers.
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Never again
Warehouse Associate (Former Employee), Orlando,Fl – May 13, 2013
Cons: many!!
The place was one of the worst places I've ever worked. Management were cynical jerks and didn't care about you, talked down to you like you were nothing. Pay raises were almost none, even for good employees. Benefits were passable.
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I had a great experience at almost every location I worked.
Assistant Store Manager (Former Employee), Folsom, CA – May 9, 2013
Pros: bonus program, benefits, proffessionalism
Cons: commute to work
I started as a part time stocker and worked my way up to assistant manager. I had very good mentors, and learned more from my time there, than anywhere else. Upper management was clear on expectations and communication was always professional and direct.
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Average clueless retailer.
Site Manager (Former Employee), Rosedale, MD – May 8, 2013
Pros: regular hours, standard benifits if you're full time
Cons: lack of full time possitions, lack of advancement, minimum wage employer
Having worked for several retailers in the past, Office Depot is just about on par with all of them. They constantly bang the drum of "Customer Service" without making it worth the employees time to provide customer service.

Honestly, the most discoraging thing to me near the end of my employment was their focus on the Customer Service Survey. They – more... strongly encoraged us to tell every customer to fill one out at the end of every transaction. Which to me felt demeaning, ("Hey! Please fill this out because 90% of my job performance is based on how many times my name is mentioned on these surveys!") and also wasted peoples time due to the pitch taking upwards of 30 seconds each time. My store was particulary busy, and 30 seconds was a long time, as I'm sure anyone who's worked at a busy retailer can admit.

Pay was below average, and their major shift to focus on customer service came right at the same time they slashed their workforce, expecting us to work harder and also smile bigger while being more stressed out.

I'd imagine once the OfficeMax merger goes through there'll be more layoffs, so I can't in good faith encorage anyone to apply with them at this time. – less
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Not a place you want to end up in
Customer Service Specialist II (Current Employee), Oakland Park, FL – May 7, 2013
Pros: schedule flexibility
Cons: pay, advancement, they expect a $12/hr employee for the price of $8/hr
Working at Office Depot is not an exciting story to tell. I am a current student so the reason I have stayed with them for as long as I have (1.5 years) is solely due to their flexibility with my schedule. Other than than, this company is one you should steer clear from, in my opinion. The pay is terrible mismanaged. While cashiers and copy/print dept. – more... associates get to stand around and relax behind counters, the freight associates are stuck doing all of the manual labor throughout the entire store. Can you guess who is paid substantially less? Unfortunately, it is the freight crews. That being said, if you want to work for a company that will probably work with a busy schedule with no opportunities for advancement whatsoever, then go ahead and make sure you procure a cashier or CPD position. On top of all that, they expect you to remain on-call (they won't call it this, they just want to make sure you have your phone on you at all times and that you will be ready and willing to drop whatever it is that you are doing to come to the store). If you fail to please them by not arriving within 30 minutes of their call to come in or, even worse, if you fail to come in at all because you have a life, you can absolutely expect to have your hours cut for a few weeks. This is not an unbearable place to work, you just have to be ready to deal with outrageous unfairness within the workplace coupled with lazy and irresponsible management. – less
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Example at office depot
Customer Service Specialist (Current Employee), Kirkwood, MO – May 7, 2013
Pros: sometimes free lunch, friendly staff, learn something new everyday, flexible schedule
Cons: doesnt pay enough, not enough hours
A typical dayat office depot is busy and fun. We are able to explore, learn and make alot of things in copy and print. During the day we can get really busy and the people they are up front has to multi- task to make sure every customer has a great experience. The copy center may be busy and then their also customers that need to be checked out. The – more... people that are up front are respronsible for copy and print and cashier. – less
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its just a job
Cashier / Customer Service (Former Employee), Las Vegas, NV – May 7, 2013
if you need a job and looking to make some money here is a job for you
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Productive place to work at.
Sales/Computer Technology Repair Associate (Current Employee), Lawrenceville, GA – May 6, 2013
Pros: it's a job.
Cons: the company has taken a move for the wrong direction.
Fun & productive place to work at. Great for part-time work. Any challenges that may come-up would be difficult customers that are already dissatisfied with a product. Besides that, it's just another day at the "Depot".
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depends on what you're willing to deal with
Copy and Print Specialist (Former Employee), Humble, TX – May 6, 2013
Office Depot is not neccessarily a bad company to work for, in fact it's pretty decent. The pay, not so much but for students and those with a low living cost it may be suitable. Personally I found the pay verses the job duties did not balance. I would do Management work and take on Management stress for minimum dollar and eventually that was not where – more... i wanted to be. – less
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About Office Depot

Office Depot, Inc. is a global supplier of office products and services. The Company is organized into three business segments: – Read more