Assistant Store Manager (Current Employee), Florida – November 24, 2014
Pros: friendly employees and co-workes
Cons: not stable for my future.
Great place to work if you love dealing with people. but the benefits aren't that great and not stable. I don't believe its good place to retire. The people i work with are amazing on a every day basis, getting to know the different customers and having a relationship with them is an amazing experiences.
Copy and Print Specialest (Former Employee), Colorado Springs, CO – November 24, 2014
Pros: free prints on most items
It was awesome working with the copy and print department at Office Depot. I learned a lot of things I didn't know about printing, paper types and the different things I could print out. We would print everything from books to flyers, and advertising.
Customer Service Specialist (Former Employee), Fort Oglethorpe, GA – November 23, 2014
Pros: discount prices
Pretty okay place to work for not that amazing. I learned how to deal with costumers , and good tactics for sales. Management was absolutely awful , will just leave it at that. You get written up for being sick , because in the rules it says you have to have a pre planned sickness to call out. that doesn't make since at all.
Tech Department Manager (Former Employee), North Augusta, SC – November 21, 2014
Pros: good pay
Cons: long distnce and bad upper mangement
there were to many games being played, the use of headsets was more of a hinderance due to the chatter that the mangment required in order to boost morale. Thier was also a sepration of the staff not by the normal lines but by the store manger picking his favorites and not being fair with anyone eles.
Customer Service and Copy & Print Specialist (Current Employee), Frederick, MD – November 20, 2014
I love Office Depot! It's honestly a really good job. I love working in copy and print and being able to experience with customers hands-on. I am always able to get a sense of what they their finishing product to look like without them giving me all of the details.
Manager on Duty (Former Employee), Traverse City, MI – November 20, 2014
Pros: had fun at work
Cons: better health care that is not so expensive
Making sure all customers are taken care of in a timely manner How important customer service is how we are the back bone of the company fun fun co-workers we had awesome group of employees handling upset customers customers that were happy with the service
Customer Service Specialist II (Former Employee), North Augusta, SC – November 20, 2014
The day started with the sales overview of the day before, we always strived to make each day better than the day before. each part of the store had its own manager and assistant manager. We had sales quotas and protection plan quotas to meet every day . Office Depot really looked out for there employees , we had luncheons, birthday parties, holiday – more... events and more. The most enjoyable part was learning all the ins and outs of sales , customer service and retail management. I learned to work hard and sometimes fast . Office Depot gave me the tools to become the great sales person I am today . We were always rewarded for our efforts . – less
The experience was my 1st job but it came with many positives.
Customer Consulant (Former Employee), DeSoto, TX – November 18, 2014
Pros: customer service, learning about protection plans and about technology
Cons: stress and trying to relate to each customer
A typical day at Office Depot was stressful no lie. Some customers would come in and they knew exactly they needed or wanted. Others came in very curious asking billion of questions. I learned that with every customer it is a different need and there is always a solution to there problems. The customers never wanted anything that would break there pockets – more... they either wanted to know what was on sale or where the clearance area were. The management at Office Depot wasn't bad people at all they had very strong and encouraging saling routes. They was smiled and moved as fast as they could. My co-workers at OD are very different I must all of them had different stories we never talked liked that but when we did it was either a joke or some type of humor to make you or the customer laugh. The hardest part of the job was upselling no matter what was on sale it could be a 13 cent folder some customers didn't want to spend that extra to increase the sales per person or the average ticket item. The most enjoyable part of the job was either a tech depot service or helping someone with furniture and ordering items for people to help them save money when the order was over fifty dollars. – less
Sales Executive (Former Employee), Atlanta, GA – November 17, 2014
Cons: fast pace, short breaks, healthcare
•Typical day-to-day as a Sales Executive includes will service, sell and manage for the company for all stores in the district related technologies, and facilities. •Provide sales tactics for representatives and training courses for new hires. •New business development and account management. •On site troubleshooting computers.
Customer Service (Former Employee), Wichita Falls, TX – November 15, 2014
The work day went by fast and was over all not too bad. The lunch breaks were only thirty minutes and usually had to be taken an hour after arrival. The hardest part of my job was dealing with rude customers but that is any job and when handled the right way can be resolved. I worked well with my coworkers and enjoyed working there most days.
Store Manager (Former Employee), San Jose, CA – November 14, 2014
Overall a company that is all about the customers. I really enjoyed the program that was in place to bring customer service to the next level. Office Depot has great learning programs to help advance each associate to their full potential.
CSR (Former Employee), Bakersfield, CA – November 12, 2014
I learned what ink went with what computer, different types of printer paper how to operate a computer etc. My coworkers are always amazing at any job. The hardest part was figuring out in the begining all the little details that seemed overwhelming at the time and at the end were extremely easy. The most enjoyable part of the job was that not only – more... did i do cashering i was also allowed on the floor to stock my day went by so much faster – less