Customer Service Representative (Former Employee) – Lakeland, FL – September 6, 2016
Typical day was completing multiple money service jobs, I learned communication skills and customer service skills. Management was always helpful with training and working to improve your advancement in the company. The hardest part of my job was the inconsistent schedule and the most enjoyable part was meeting new people on a daily basis.
I learned how to be responsible enough, how to deal with lots of people and it helped me to improve my skills. During my work in the company, i was able to assess my capabilities as a person. Eventhough many have told me that i am smart, i always consider myself as a person with lots of things to improve in order to help my company. But overall, i really had fun working and it not only helped me but my family all in all, financially.
I learned a lot about helping students improve their resumes, helped schedule appointments and give advice searching for internships. Allowed me to gain experience in developing my own resume writing skills.
The workplace is run by a great manager. Friendly atmosphere makes it easy to concentrate on your daily tasks, such as managing documents, fulfilling manager's orders. Basically, my job is to make my director's life easy. And I think, I am doing OK.
Clerical work (Former Employee) – New York, NY – August 17, 2015
It was like working with your aunts and uncles. A lot of chatting and getting into each other's businesses. Everyone came and go as they pleased while the boss fiddled on her phone with facebook all day. We did get a lot of desserts though so that was a plus.
Office Staff (Current Employee) – Waunakee, WI – March 23, 2015
Responsibilities included helping the bookkeeper enter financial information in both Accuterm and Viewpoint, entering accounts payable invoices, archiving files, recording customer payments, checking the profit on jobs, job costing accounting, entering timesheets in Viewpoint, entering accounts receivable invoices, mail merging, and answering a multisystem phone.
Service Writer, Mechanic (Current Employee) – jacksonville,Tampa,Orlando – March 17, 2015
Launched new Dealer Profit Systems division, boosting sales to $1M while expanding customer base. $25M after-market auto services/products company sought to penetrate new market niches. Initiated business plan for Dealer Mobile Outfitters, a service furnishing dealerships with sales add-ons including DVD systems, PlayStations, alarms, LoJacks, cruise control and keyless entry systems. Division generated $100K in six months, with 2006 sales projected at $900K.
Turned around St. Augustine Toyota’s service department, increasing yearly add-on revenues 27% - to $772K. Service revenues were lagging and costs were increasing. Customers were unhappy due to excessive repair times. Introduced enhanced customer service training, building add-on sales from $50K to almost $63K per month. Revamped service department, slashing overhead by 34%. Improved repair completion times 250%, boosting customer satisfaction.
Revamped FedEx facility, automating processes and initiating safety measures to cut costs $250K per year while increasing productivity and market share. Sales were down and facility was poorly designed, with inefficient package processing and a poor safety rate. Installed automated sorting system, boosting through-put and adding $190K to annual profit. Established safety committee, cutting accident rate 95%. Developed new accounts, enhancing revenues by 8%.
Initiated automated warranty management system for Auto Maxx-Nissan, adding $700K to annual bottom line. $9M auto dealership incurred a deficit on warranty repairs that had risen to $700K. Quickly introduced a Reynoldsmore... & Reynolds software program to more effectively meet basic claims requirements, using only mandated parts. Trained staff person on new system, eliminating deficit and maintaining a zero balance on all future warranty claims.less
Lifeguard (Current Employee) – Hawthorne, NJ – January 23, 2015
Coworkers are wonderful and cooperative. Patrons are attentive and lifeguards are always on the go. There is a lot of responsibility put on the lifeguards and we always meet all the goals that are set for us. There is a long lunch break and a good amount of down time. Even then, lifeguards are still attentive and ready to go.
Identified developed and evaluated marketing strategy, initiated market research studies, negotiated contracts with vendors, analyzed market systems, analyzed sales activities, conducted market research and used computers to enter data. I learned to easily figure out strategies. Management was able to supply me with lots of vendors. My co-workers were great to help come up with new agenda. The hardest part of the job was making sure we had enough clients. The most enjoyable part of the job was working with the different vendors.