Oklahoma Department of Human Services Employer Reviews
Job Work/Life Balance
Oklahoma Department of Human Services
Job Work/Life Balance
Challenging and fast paced work environment
Social Services Specialist II (Current Employee), OK – July 12, 2014
Pros: great benefits.
Cons: low pay.
A typical day at a busy Oklahoma county office can see hundreds of Oklahomans in a week. I make my living assessing their need factors and establishing eligibility for services. The hardest part of the job is sorting out who is receiving help first. The most enjoyable part is taking care of as many clients as possible. What I've learned is that you – more... better be quick, because someone else is counting on me. – less
excellent place of employment to gain social services skills.
Social Services Specialist II (Former Employee), Lawton, OK – April 22, 2014
Pros: work week adjustments because not allowed any over time hours
Cons: no pay increases or job promotions
A typical day at work was receiving 35-50 calls per day and to return calls within 48 hours. To manage 375 case load management to provide assistance for state and federally funded programs. I have learned from this job to maintain my professionalism even on the most difficult days. My professionalism is/was a reflection of the agency. Oklahoma Dept – more... of Human Services management(County Director), was supportive and helpful. The hardest part of the job was maintaining my composer with rude and disrespectful client's. It was difficult but was accomplished. I worked with some of the most wonderful and caring co-workers. My most enjoyable part of the job was that I had helped families maintain their quality of life. – less
Child Welfare Specialist (Former Employee), Ada, OK – October 22, 2013
Given the nature of the work, it's difficult to stay in it long-term no matter how supportive the work atmosphere was. Nevertheless, the management and colleagues were generally supportive and team-oriented. Still, given the fact that there is high turnover in this field and caseloads for individual social workers were way higher than should be, it – more... was nearly impossible to have a life outside of the position since on-call work hours did not stop at the one week assignment per month. Other than that, however, the team-oriented atmosphere was positive given the long work hours. Benefit coverage was excellent, but compensation was extremely poor given the high-stress nature and long work hours of the job. – less
Most of the people we help are really trying to better themselves.
Social Service Specialist II (Current Employee), Idabel, OK – September 16, 2013
Pros: ability to take off when needed, people help each other when needed.
Cons: no raises, you sometimes feel like upper management does not have your back if something happens.
I interview clients all day and certify cases. I help other workers when they need help. I have learned that there are a lot of people who need help and someone to listen to them Most of our management are easy to get along with and are very helpful. Co-workers mostly try to help each other and out clients. The constant changing of our rules and programs. Helping – more... other people and the other workers. – less
Social Service Specialist (Current Employee), Shawnee, OK – July 20, 2013
Pros: able to work without supervision, sense of civic responsibility
Cons: low pay and very little advancement, dead-end career
A typical day at work is usually very hectic in nature. I complete new applications for benefits. I review policy for accuracy. I help fellow workers with questions in reviewing a case. I interview new and existing clients. I talk to clients, team member and management on a daily basis. I find needed resources that DHS does not provide. I have learned – more... to be very punctual with deadlines. I have learned how to be patient with clients and also co-workers who are not as self-motivated as I am. I have learned as well how to manage my time and keep myself organized. My management is great. They allow me to work with very little involvement. I have earned their trust with the quality of work that I produce. I really enjoy my co-workers. I have learned how to deal with many different personalities. The hardest part of my job is sometimes I can not help some people desperately in need because of policy I do not like. The most enjoyable part of my day is knowing that I have had a meaningful impact on someone else's life. – less
Child Welfare Specialist (Current Employee), McAlester, OK – May 15, 2013
Pros: stability, medical benefits, pto
Cons: high stress, low pay grade, and paid monthly
I enjoy my job, but given the position I'm in, Child Welfare Specialist, you see and deal with situations that are very disturbing. There is no typical day in the office. It can be a calm day where you're able to get your appointments completed as planned; turn in your reports; or you may be called out to investigate an emergency situation and are unable – more... to get any of your planned tasks completed. That's the nature of the business if you will. I investigate allegations of abuse and determine the next appropriate steps to take. That may be petitioning the court for custody intervention, or putting programs in the home to build a better, stable home life. – less
Information Systems Services Coordinator (Former Employee), Oklahoma City, OK – October 26, 2012
Pros: good people, great boss, decent benefits
I worked with a great group of people and a boss who wouldn't ask you to do something that he wasn't willing to do. Most days consisted of repairing computers, mailing out parts to other divisions of the agency so their IT person could do the repairs. Sometimes we would deliver new or repaired equipment to offices throughout the state.
Official Spanish translator (Former Employee), Oklahoma City, Oklahoma – September 4, 2012
Cons: private insurance
I liked being able to provide my translating services to needy families in Oklahoma that they may obtain the benefits they are entitiled to. I am proud to still find my translated forms and publications being used at OKDHS area offices.