I loved my job, and working with customers, Had a problem getting things achieved due to under staffing causing overwhelmed management.
Teller (Former Employee) – Central City , Ky – May 15, 2015
Go in and get all equipment started up and open vaults, fill out logs , process night drops, occasionally we would have a morning meeting and then we would open to our clients. We would process deposits , cash checks and make withdraws. It would be somewhat busy at times. We were expected to try to get people to apply for a loan or see our Financial Specialist or open other accounts. When time to close we had to get approvals on some processes and then close them down, as well as we had to balance and close the vault.
We had compliance that taught us a lot of regulations that were sensitive to our job.
Management was overall good, however my manager was quite overwhelmed, a procrastinator, and wanting all control( she would not let anyone help her) This caused some issues within our branch.
The Co Workers were all diverse and Some were very driven and others were not. A couple of them did not get along making a lot of tension to work under.
The hardest part of the job was the referrals, trying to get someone to apply for a loan or open an account . It is a process and you almost have to keep asking over and over again each time you see that person.
The most enjoyable part of my job was my clients. I have built many working relationships with many of the clients and they made my day!
good hours, excellent benefits, sense of pride