Pros: awesome staff members and various company discounts!
Cons: sometimes i'd have to work through lunch
They say, "when you're here, you're family," that is the truth! The people who work there, became not only my friends, but people I sincerely became close with, like family! They were so incredibly supportive to my advancement in education and university and were extremely excited for any and all achievements!
Hours were anywhere from an hour long to 8 hours, or more! Sometimes this would be difficult, especially while serving rude guests and receiving little money for your work, but my 'family' was there for support. Difficult guests cause extreme frustration, at times some would even try for intimate advances--I am glad to say my managers took great care of that (after I had already tried to handle it on my own).
The best times were when guests were simply special and it became a magical experience, and then they became "regulars", eating only with you as their server.