Pros: healthcare options, discounts
Cons: lack of communication at times.
When I go into work my manager lets me know of goals they want us to accomplish that night. Once I get my tables and make sure they are being tending to I make sure my service partner or fellow server are okay, I like to help out if needed. I help run food out to guests (take any dirty dishes if needed) if the server is currently busy. I do a lot of teamwork and tending to guests needs. Once my sections is cut I have to make sure my area is clean (no gum under tables, clean floor, table is stocked with condiments). Then we usually are assigned side work before we leave (ex: stocking to-go items, cleaning P.O.S system area, cleaning our break room, emptying our trash, etc...)
I have learned that a little help goes a long way. Helping out with one thing can really make a difference to any guest and/or server (or management).
The management is awesome. They really help out with the fact that I have a daughter with health problems, and I need certain days off for her appointments. They like to make sure not only the guest are taking care of but we are too.
My co-workers are helpful. There are many who love their job, and some that are there just to help and leave (like any business).
Hardest part of my job is when a guest insults me. I pride myself on helping others and I hate making anyone feel unimportant. I get a lot of guest who will insult me for the service of other servers or the food. I try really hard to accommodate as much as my job will allow, but there is only so much I am allowed to do. I usually get a manager if I am unable to do so.
I love the teamwork. Sometimes we lack communication but we always find time to help out others when we can.