Ollie's Bargain Outlet Employee Reviews in United States

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unstable work enviroment
Customer Service Supervisor (Former Employee) –  Horsham, PAJuly 20, 2016
The management isn't the best. The environment is on the sloppy side. The hours are not consistent. The turn over rate is on the bad side.
Pros
pretty good pay
Cons
low hours, management
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good workplace
Backroom Team Member (Former Employee) –  Shillington, PAJuly 17, 2016
the staff was always very nice and although the work could be fast paced and stressful its a job and its not so bad. boss was good and great hiring process
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over achieving workplace while understaffed
Team Member (Former Employee) –  Shillington, PAJuly 4, 2016
Co-workers were always nice and friendly, but for the pay the work is to much. The hardest part is unloading trucks and the most enjoyable part is helping customers outside.
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Fast-paced work environmnet
Supervisior (Former Employee) –  Lima, OHJune 30, 2016
A typical day at work would be putting out freight and unloading the truck. There was a lot of interaction with customers on a regular basis and running the register when needed. I loved the people I worked with but I would have to say management would not address certain issues that was really bringing down the team moral in the store.
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upper management sets tone of fear
Co-Manager (Former Employee) –  Hamilton, NJJune 29, 2016
typical retail too much to do, not enough time to get it done. store level is understanding but field management can be very inflexible
regardless of delivery schedule receiving area must be cleared at end of day
Cons
direct shipments
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Horrible place to work, filthy!
Former sales associate (Former Employee) –  United StatesJune 21, 2016
I bent over backwards for the Ollie's I worked at, but nothing was ever appreciated or good enough for the management, even trying my best! Loved helping customers. This store was the nastiest retail store I had ever worked in my life, no daily thorough restroom nor floor cleaning done, just on occasion. Lots of employee backstabbing, yelling amongst associates, even in front of customers! When certain employees would yell at me in front of customers, I wanted to hide, I was so embarrassed. Very unprofessional fellow associates and especially management. PLEASE don't waste your time applying, if you want a rewarding job! Look elsewhere!! I grew up being taught to work hard, and stay busy at all waking hours, and have worked that way all of my working life, but it was NOT acceptable at Ollie's Bargain Outlet EVER!!
Pros
None!
Cons
Everthing, especially no appreciation for dedication and hard, long working hours!
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Great business concept
Co-Team Leader (Current Employee) –  Newark, OHJune 20, 2016
Ollies has a great business concept but often lacks real world application for its new ideas. Regional management has very little knowledge of what is actually going on with the top Team Leader in the store which means these "Team Leaders" are often lax and are allocating far too many responsibilities to those under them.
Pros
Great business plan
Cons
Poor execution from higher managment levels.
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Busy store and always something to do
CUSTOMER SALES SUPERVISIOR (Current Employee) –  Albany, NYJune 17, 2016
I had one interview and was hired on the spot.
Promoted three times since Nov. 2015.

Management fair, if you work HARD you have opportunities to move up with company.

Typical day: Truck deliveries, 24 hour dock to floor freight, merchandising, store recovery, cashiering back-up and most of all Customer Service. Taking care of customer #1

Promoted to Customer Service Supervisor: open/close store,
inventory control, price changes, cashier reports and cash management. Truck discrepancy reporting, Kronos timecard reviews and in-store card sign ups daily reporting,
Assign day/night staff areas for store recovery.
Ad signage placement and making sure store has proper inventory for bi-weekly circular Ad.

Three daily store walks for company compliance to include safety, cleanliness and store recovery opportunities.

On-going training for management position with-in company. So many policies and procedures to learn and apply.
Co- workers are team members and everyone has respect for one another.
Pros
Close to home
Cons
So busy most days, I don't have time to take a break.
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Growing company with unfavorable corporate culture
District Loss Prevention Manager (Former Employee) –  West VirginiaJune 10, 2016
Ollie's Bargain Outlet is a rapidly growing company with little regard for those individuals working at the district level or below. It is a company first, family last organization. Expectations are unrealistic and the senior executives ensure that the district leaders are virtually always running scared.
Pros
Company car (until personal use was no longer acceptable)
Cons
Company first and family last, Micromanagement, Unrealistic expectations, Little payroll for stores, Little recognition, Inconsistent direction
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Good job that provided needed pay
Guest Service Supervisor (Former Employee) –  Mechanicsburg, PAJune 7, 2016
This was a decent job to work at, because the hours were often inconsistent. Everyday would be the same routine and it would get very boring after a while.
Pros
Same routine
Cons
Inconsistent hours
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Not the best place
sales associate (Former Employee) –  New Castle, PA 16102June 7, 2016
Ollies is an okay job for high school students, but it was poorly managed. Safety procedures were not taken seriously and ever since working there I've had a lot of back issues and hip issues. The manager did not help with any heavy lifting and left it all to the sales associates to handle (which isn't fair!).
No appreciation and poor benefits.
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I have worked there almost a year it seem that the part time and dept supervisor a very hard worker but if they have an idaea that better then upper
ASST STORE MANAGER (Current Employee) –  Henrietta, NYJune 1, 2016
Not a fun place to work everyone is too uptight. Manager jon has certain people he like and some he dont it has nothing to do with job
Pros
NONE
Cons
THE HARDER YOU WORK IT SEEMS THAT THAT ARE NOT HAPPY WITH IT
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Policy and procedures
Assistant Team Leader (Current Employee) –  Charlotte, NCJune 1, 2016
Policy and procedures are often altered pertaining to the situation and the inconsistency causes confusion. You may be hired for a cashier position but you do wear many hats. May be asked to help unload a truck, put out merchandise, housekeeping etc.
Pros
very good benefit package
Cons
not enough staffing daily
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Just dont't
Sales associate (Current Employee) –  Madison, ALMay 28, 2016
If you work hard and care about your job no matter how small is just stop doing it because it will only make management stomp on you and the negativity at my location is almost sufficating.
Pros
Easy
Cons
Employee Culture
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Allergies?Don't got there
former employee (Former Employee) –  Niles, OHMay 22, 2016
Ollies Niles, Oh
Very dirty, dust balls
Rude employees (housewares dept)
Too many clicks among management and some employees
Pros
Employee discounts, flexible schedule
Cons
Dirty store, employees tell you about their personal problems while you are checking out
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Great first job experience
Sales Supervisor (Current Employee) –  Fayetteville, NCMay 9, 2016
Great for a first job. Willing to push you and train you as far as you want to go in the company. Great people to work around. Fun environment. Customer service #1 prioirty
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Management Needs to be Changed
Sales Associate (Former Employee) –  Morristown, TNMay 3, 2016
This company hires seasonal help and lets them all go in February of the next year. Then in March they have a help wanted sign up for part-time help. Excuse me I don't recommend anyone applying for this location.
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Great place to work, fun, positive environment, with excellent employees
CUSTOMER SERVICE ASSOCIATE (TEAM LEAD) (Former Employee) –  Homewood, ALApril 27, 2016
This is a stable upcoming business, with a few kinks to work out but overall is a great company. Great prices, where you can find good stuff cheap!
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was a great place to work
Co- Team leader (Current Employee) –  Ollies bargain outletApril 26, 2016
Was great until they went public, and stopped caring about their most valuable asset. cut promotions to 10% max, cut raises, and cut hours. all to show a substantial profit to sell more stock in order to open more stores.
Pros
discount
Cons
alot
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it was clean, well organized and productive
Sales Associate (Former Employee) –  Kingston, NYApril 19, 2016
It was very enjoyable to work at Ollies, I personally made a few mistakes while working, but the staff was quick to help me correct it
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Overall rating

3.3
Based on 250 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
2.9
Job Security/Advancement
2.8
Management
2.9
Culture
3.1