Tier 2 Administrator (Operating Systems)

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Provides Tier II Support of IT infrastructure systems based on a Microsoft Windows Environment.
The incumbent will support Microsoft Windows Server 2003, 2008, 2008R2, 2012R2 Operating Systems in physical and virtual environments.
The incumbent will be responsible for systems availability, reliability, and data integrity of infrastructure services to include, Terminal Services / Remote Desktop Services, DNS, DHCP, WDIS, File, Print, and Web/Application servers.
The incumbent will mange day to backups and restores using Comrnvault Simpana 9 or higher software.
Installs, configures, and deploys physical and virtual servers
Assists in updating policies and procedures in the areas of Disaster Recovery, Business Continuity, Systems Management, Monitoring, Systems Administration/Security, Build Standards, and Server Build Automation.
Conducts routine hardware/software audits of servers/network hardware to ensure compliance with established standards, policies and configuration guidelines.
Proactively manages monitors and evaluates performance of the servers. Makes recommendations for improvements and upgrades. Troubleshoot and resolve application issues quickly and completely.
Document and transfer knowledge to fellow staff through training.
Routine software, hardware and firmware upgrades for servers, tape libraries, and storage.
Conducts systems inventory and updates asset management documentation.
Documents and updates systems architecture drawings and server rack elevations using Microsoft Vision

Active clearance is preferred

Education Required: Bachelor's Degree in Computer Science, IT, Computer Engineering or MIS


MCITP: Enterprise Administrator

VMWare Certified Professional
Commvualt Certified Professional or higher
Network+ or higher such as CCENT, CCNA, CCNP or CCIE
Security+ or higher such as CISSP
ITIL Foundation

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