Pros: discounts, sales incentives, comunity volunteer oportunities, job security
Cons: low salary, some commission based positions, gender biased atmosphere
Depending on your position:
Manager/ Assistant Manager
*The day begins an hour before the store will open and your hours vary from 8-12 hour work days with 30 minute breaks. You will be responsible for inventory, multiple store audits, employees, sales, marketing, record keeping and scheduling.
*I learned how to maintain a store geared to service people as customers; how to put people first while also surpassing projected sales volume. I learned how to give of myself in each project I received while also reflecting the company's policies and preferences in every decision.
*I managed a staff with 3-5 employees and a staff with over 15 employees (visiting and permanent) ensuring our bottom line was protected but also allowing each team member to work in their respective positions. I became a trainer for full-time, part-time employees and some new assistant managers; teaching them how to follow company policies and procedures, appropriate customer to team member etiquette, as well as risk-management practices.
*The hardest part of the job was not having a product that a customer wanted or saw at a different store location or online. With the internet and competing stores having great deals, it was often difficult to explain to customers that the shoe that they have fallen in love with is not available for them through our store. You want to be able to service everyone and provide what everyone needs in the time they need it, but the reality is that flower shops don't sell houses. I learned however, to maintain a positive attitude in all circumstances.
*The most enjoyable part of the job is when small children would come into the store for the first time and take their first steps in our shoes. It was a marvelous experience.