Pros: professional experience.
Cons: feeling pulled in multiple directions by demands of the job, customer requests, trying to get/give answers to questions from/to other co-workers
A TYPICAL DAY AT WORK
As a host, my primary duties included greeting the guests, finding them a seat with the next server in the rotation, and helping to clear/set-up tables for the next guests. I occasionally helped with serving customers their meals, as well. Regular bathroom checks to make sure they were clean and well supplied. When needed, I'd – more... roll up silverware in napkins.
WHAT I LEARNED
I got to experience a more professional, up-scale environment of restaurant. I learned a bit more about presentation and how to refine my "first impression" skills.
My managers were professional but never lacked on a level that said, "I'm your manager, but you're not beneath me." They made it easy to respect their authority and listened, rather than simply barking commands and expecting compliance.
My co-workers were varied in personality and values. This sparked some interesting discussions many times. But for the most part, we got along well, which is important in such a work place. At the end of the day, there was still a level of professional respect if nothing else.
HARDEST PART OF THE JOB
Keeping a clear picture of which server to seat next based on size of the in-coming group of peoples and which server got seated only a moment ago (so not to overload them and their ability to serve each customer well), especially when times were extremely busy and chaotic. Making sure each group got seated in order and within a reasonable time.
MOST ENJOYABLE PART OF THE JOB
Finding ways to make sure the customers felt attended to and that their requests were handled promptly and with priority. Occasionally I would try to find ways to do extra, such as getting extra crayons for their kids to color with when one set only had three colors. – less