Entry-Level Position at Small-Town Company
Wireless Billing Associate (Current Employee) – Greenville, NC – November 20, 2014
One Source Communications offered a full-time, moderately flexible, entry-level position with competitive benefits. The work required was low in complexity and difficulty with low to moderate autonomy. Due to the entry-level nature of the position, there existed little opportunity for advancement as promotions were largely based upon seniority. Within a three-year period, I advanced from a data-entry, to introductory sales and support, to project/billing reconciliation with little change in compensation. The most beneficial aspect of the position was the flexible working hours allowing me to complete my full-time educational endeavors. Nearing completion of my degree, One Source no longer offers any viable benefits. Although the entry-level nature of the position is understood, One Source appears to place more importance on a family-oriented and faith-based organizational structure than a more economy and efficiency-focused environment. Although this focus is appreciated, it is not highly desired by me as I prefer a more product, quality, and efficiency-centered organization. Compensation should be less directed to the quality of life for the employees and more towards financial and organizational incentives.
Family/Casual atmosphere; flexible hours; competitve PTO & benefits
Low compensation, complexity, connection between effort & reward; low advancement opportunities