One Touch Direct Employer Reviews

Wonderful oppurtunity to gain experience & grow in this paticular field.. Flexible hours and great pay

First off the people there are great dont get me wrong.During my first month of employment I made bonus as soon as I came out of training class which they paid the first check on time and accurate. Then the second bonus check period came around and I was supposed to be paid in the last week in december. Some how my stats disappeared and never got paid – more... until I raised hell and refused to work for a week, then they eventually paid me at the end of january...since then Ive had incorrect hourly and bonus checks. I finally decided to turn in my badge because enough was enough...til this day Im yet to receive my final check which was never sent to me...3days off work isnt much to me but "WOW" is all i can say...personally this company gets one star and thats for being somewhere to get a job. – less

I recievd inbound and outbound calls on behalf of verizon wireless.
I learned how to handle irate customers and solve customer issues.
management were great
co-workers were friendly

I provided customers with there needs and also made sure the customer was satisfied at all times. I have learned patience is the key to success. The team at onetouch is an outstanding group of people and motivating team. The hardest part of this job is when you can not help the customer but the most enjoyable part of it is when you can or find someone – more... who can help the customer – less

I met new people everyday. i removed staples and sutures I applied casts and splints. Management was nice

i was electrician helper on the service crew. I assisted electrician on service calls and some commercial projects. some of the co workers were open racist and let it be known. I made complaints to management but nothing was done about it. I enjoyed the work and pay but couldnt take

I've lear so much when it comes to helping other in what ever situation they find them self in i also learn how to manage others
my co-workers was also awesome. the hardest part of the job was
if i could not help someone the most enjoyable part was being able to help others

My typical day of work was always a long hard day but eventually came out to be a perfect one. I've learned how to be a better person and how I would want to be treated if was the customer and not the employee. The whole entire staff was great. They worked with you so that you could accomplish anything you wanted during your time at the company. The – more... hardest part of the job was dealing with the customers. Some days I would get upset customers and try to satify their every need so that they could have a good product.The most enjoyable part of the job was talking so many diffferent customers and giving them them the best service. – less

a typical day at one touch is a very calm relaxing environment some of the management are not your typical management they are ok but not the best ive learned how to have patience and and a calm mind my co workers can be a little rowdy but they understand you on a one to one level the hardest part is having a customer curse you out the enjoyable part – more... is making a customer happy. – less

fun to work for a magazine company flexable hrs overtime and benifits

We had to sign into our computers at 8:855...we started taking calls at 9:10....I liked to get signed in about 9:50 that way i can see if there are any changes that happened that night or new posting from T-mobile....around 10:00 we would have our team meeting....which would last from 10 to 20 minutes....Dante my supervisor was good at getting us prepared – more... for the day...Then i started making sales.....recieved feedback from QA...I really didn't like hearing from them..because you had the potentail of losing sales if you didn't follow the guidelines...I made a couple of good friends.. – less

That was a great place to work. The only problem was it was to far from my house.

I loved working for this company would love to return. Great management team. Co- workers work as a family instead of rivalry siblings. Hardest part of job is leaving. Most enjoyable moment casual weekends.

i really enjoyed working there it was rewarding and tough bout overall i really enjoyed it.

Making 80-100 outbound calls a day to potential clients in regards to AIG Essential Health program. Explaining the benefits and of joining the program and how it can strengthen their existing health policy.

Learned how to implement certain sales tactics to reach daily goals without sacrificing customer satisfaction.

Management ready to coach when – more... metrics are not being met which helped increase performance and reach and surpass daily goals.

Co-workers were very friendly and continue to maintain relationships with several of them til this day.

Hardest part of the job was cold calling clients and convincing them to enroll the healthcare plan we offered.

Most enjoyable part of the job were the incentives given for reaching and surpassing goals. – less

Good company if you are looking for flexibility. But management is very unorganized and rude. No advancedments no yearly bonus just 10.00 hrly

its your typical call center environment, unstable for the most part and everchanging. The high turn over rate makes it easy for the company to not provide many benefits although I will say they have some after proven value to the company. The hardest part of the job i would have to say is the repetiveness and the fact that each changes of sort may – more... lie in store for any individual no matter the position. The most enjoyable part of the job is they do offer a lot of flexibility as far as scheduling, so it does make it easy to incorporate a life of some sort. Just to be honest this is probably a job i would recommend for a college student , not someone who is looking for stability. – less

During interview you may be brought in for one job but end up training for something different, hours are different, pay is different. Less than 15 minute breaks, unorganized and unstable. If you need a real job just this isnt on par with most legitimate companies..

This place shorts on pay ALL THE TIME. They aent very organized and are rude to customers and employees. I didnt feel valued there at all. This place has had legal issues for about as long as they have been open. I liked my co workers. I worked over 50 hours a week and never got paid for overtime

* It was exciting because the money was great it worked with your day to day schedule you could work when you wanted the down sides was their was no benefits.