Mortgage Processor (Former Employee) – Pasadena, CA – September 20, 2017
OneWest provides a good compensation package, although their benefits are not quite as good as some other large companies, but your base pay should be higher than other companies. They do not like to train and will want you to be productive on day 1. The company will require you to work overtime and frequently. If you like overtime, this is great, if you prefer a more balanced lifestyle, not so much. The management seems to make ad hoc decisions frequently, and does not plan past the short term. Be prepared for frequent changes to policy.
Personal Banker & Relationship Associate (Former Employee) – Los Angeles, CA – September 3, 2017
The bank does not want to grow. Management expects a lot from you without giving the tools. i came from a large bank and felt handicapped coming to OWB. The bank expects big things, and even if you deliver you are not rewarded. At best you receive a certificate. Management does not promote from within, instead they hire from outside.
Specialist III (Former Employee) – Kalamazoo, MI – August 13, 2017
Work life balance was great. A typical day at work was come in and do what you were required to do. I learned a great deal about mortgage loan servicing and the elements involved in the mortgage process. My co-workers were fun and easy to work with.
Personal Banker (Former Employee) – Bel Air, CA – July 7, 2017
A typical day with start with a morning huddle with my manager. I learned how to get more creative. Management was great! very supportive. It was a great place to learn and grow. The hardest part of the job was not having updated computer system. The most enjoyable part was helping clients, and learning something new everyday.
Call Center Rep I (Former Employee) – Austin, TX – June 9, 2017
A typical day to would talk to people over the phone no lunch . I did leaned too hold my hand to get help every day Management was going to close the bust so they did not care. the hardest part was taking trying to log out for lunch.
Relationship Associate (Former Employee) – Irvine, CA – May 23, 2017
Where do I start, this place took almost three months to hire me while I had left my old job and I was in limbo. I would attend possibly 5 to 6 people a day. No room for advancement and the tech for a large company is horrible. Very nice people but that is about it.
Teller Lead III (Former Employee) – Northridge, CA – May 5, 2017
I learned a great deal from working at this company, from the banking world to learning how to interact with customers on a daily basis. I also learned a lot of back office procedures such as auditing and working on people tax papers due to all the interest that they got from the bank.
Maintain and update all portfolios by State given by foreclosure management. Coordinate with team of foreclosure specialists and implement all tasks as advised by team leader. Perform proper calculation and prepare payoff figures
It was a fun place to work because the workers made it that way
Research Clerk (Former Employee) – Kalamazoo, MI – April 27, 2017
I worked for OneWest when the mortgage industry was going south, and it was a very stressful and hard time to work there. The company was making large mistakes and showing little remorse. We were paid well and had good benefits.
Short Sale Negotiator Supervisor (Current Employee) – Austin, TX – January 26, 2017
Worked there for almost 10 years. Started as IndyMac bank, then was taken over by gov't, then was taken over by corperate raiders and called it OneWest bank Now it is CIS I belive. Very Bad Culture. No Body want to be there. Would stay away.