Staff Accountant (Former Employee) – Chantilly, VA – October 26, 2015
Started at Online Resources when there was just 50 employees, almost made it 15 years, learn so much during my time with this company, promoted several times, survived the hard times, always said I would go till they asked me to and handed me a package, that day came in 2011, soon after they were acquired by ACI Worldwide.
Exceptions Research Representative I (Former Employee) – Chantilly, VA – October 10, 2015
A typical day at work included answering calls, assisting clients resolve issues with missing or misapplied funds. Contacting merchants to initiate the research, and providing the necessary documentation to ensure payments were posted correctly.
Great work experience, opportunity to help clients resolve issues
Database admin (Current Employee) – Princeton – February 14, 2013
Hopefully with fresher upper management we could get fresher newer ideas! The systems are always breaking down. Everything is done manually. HR is nonexistent. No room for advancement! Hopefully with the sale of the company things will get better. I can't see them keeping the Columbus office open.It doesn't makes sense to keep that center open
supervisor is fun
upper management walks around as if they're better then anyone else
A small-medium sized company that provides technological products/solutions to banks and billers. They are rated in top 100 Fin-Tech companies of 2011. Your pay is commensurate with your experience. Many positions may require you to work from remote during after-work hours and weekends. There is no training modules or mentoring.
What I like most about Online Resources is the managers are not constantly watching over your shoulder. You can work and get your job done without feeling pressured. The co-workers you work with will end up becoming lifelong friends. They do not have a high turn over rate. So some of the employees will end up being there for years and years. Online Resources does try to do a lot of activities for employees so it doesn't feel just a 9 to 5 job. They want you to get involved and feel welcome to be apart of a great working environment.
half day summer fridays, employee activities, occasionally free lunches