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Onlineshoes.com
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7 reviews

Onlineshoes.com Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced, high productivity environment (i.e. No Fun Zone)
Customer Service Representative (Former Employee), Seattle, WAAugust 14, 2014
Pros: lack of restrictions on the websites you could visit.
Cons: unsteady hours make it difficult to count on a consistent amount on your paycheck.
You go to your shared desk, sit down and log into multiple computer programs and browsers. Once you place your phone on available be prepared to sit there and talk to customers for almost your entire shift. You calls are timed so you better get them off of your line quickly as well. Oh, and don't think about using downtime because you will get a call – more... asking you what you are doing. You do not really get much time to enjoy your co-workers as usually you are on the phone or they are. There is the occasional free lunch or breakfast donuts and treats but generally not more than 1-2 times a month if that. There was nothing to truly enjoy as you could be sent home if call volume slows, even if you had only worked 1/2 of your shift. – less
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Great environment to work in.
Customer service representative (Former Employee), Seattle, WAJune 1, 2014
Pros: open breakfast for employes
Cons: short breaks
work was always great it was always a positive setting and the co-workers were always very nice i absolutely loved working with onlineshoes.com
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Fun company with great people!
Marketing Professional (Former Employee), Seattle, WAOctober 7, 2013
This was a fun company to start my career! This was my first job in Seattle and I was able to make lots of good friends and meet some amazing people in the process.
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Family Culture and Values
Assistant Buyer (Current Employee), Seattle, WAMarch 17, 2013
Great people to work with. A lot of laughs. Everyone works together to accomplish what needs to be done.
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I enjoy my co-workers and work environment
Call Center Representative (Current Employee), Seattle, WAFebruary 10, 2013
Pros: overtime; ability to work from home in inclement weather; and incentives
Cons: point system; not being able to request time off during holidays, working every holiday
I typical work day would be coming in reviewing emails and getting signed in to all of the programs needed to assist customers with their needs. At particular times of the year I learned to work with billing department and assisted them with fraud and address verification, decline queues, speaking with merchant verifications and send emails. The hardest – more... part of the job I would have to say is career advancement. You can move up in the company in customer service but its a lateral move; meaning that more work with same pay. Not really a job that you can make a career. – less
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Managment needs improvement
Lead Photographer (Former Employee), Seattle, WAApril 24, 2012
Pros: competitive
Cons: lack of caring
Not a bad place overall to work but no direction from management. I only talked to my direct supervisor 4-5 times a year.