Find companies:
Open Solutions
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
11 reviews

Open Solutions United States Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive, attentive and gets the job done
Administrative Assistant (Former Employee), Cherry Hill, NJJuly 9, 2014
Pros: free lunches or pot luck luncheon
Cons: healthcare
Shows up at work 1/2 early to get computer up and running to start work on time. Work throughout the day to get the work done, pays attention to detail and learn to work to meet deadlines with the help of my co-workers. The hardest part of the job is trying to please and make the client happy and the best part of the job is hearing feedback that the client is happy with your work.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Many Hats
Lead Field Engineer (Former Employee), Birmingham, ALJune 26, 2014
Open Solutions - Birmingham, AL
August 1998 to April 2003, October 2003 to March 2009

Project Manager January 2008 to March 2009;

Manage special projects in a timely manner.
Keeping upper management up to date on any issue the client may have.
Conduct weekly \ bi-weekly conference calls so we meet the customer’s needs.

Implementation Coordinator / Lead Implementation Coordinator / Check 21 Manager February 2002 to April 2003 October 2003 to March 2009;

Install product to the fullest capacity before it goes on site and report any issues that they may run into on site to the Project Managers.
Manage people under me as the Lead Implementation Coordinator and make sure their projects are meeting time lines.
Making sure all team members had time reported into People Soft by 9 am on Friday's.
Answer any questions that other associates may have including other departments i.e. Client Care.
Help Installation Support when need.
Install remotely Check 21 products and train client and how to use them.
Train Project Managers working with the Federal Reserve to implement Check21 9.37 files.

Quality Assurance (QA) February 2002 to April 2003;

Create documents for the department.
Perform quality assurance (QA) on any new build; report all issues to development team and write up System Change Requests.
Work with Project Mangers \ Account Managers on writing up DSDs (i.e. software enhancements) for their clients.
Train new employees on procedures.

Lead Field Engineer May 2000 to February 2002;

Install Windows version on site; train new installers; document all issues with software; manage projects on site and meet weekly deadlines.
Support all installers onsite and contact clients about their needs for SQL tables

Customer Support August 1998 to May 2000;

Support DOS and Windows products.
Call customers back in timely manner and help other associates with their calls.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
cool
Customer Service Representative/Trainer (Former Employee), Lombard, ILAugust 15, 2013
nice place to work good managers but they relocated to Alabama
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Different Work Enviroment
Marketing Communications Assistant (Current Employee), Glastonbury, CTSeptember 4, 2012
As a rapidly growing technological company, Open Solutions is a great place to work at. They offer opportunities to work remotly, which can work great for those needing this option.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Avoid working for this company
Analyst (Former Employee), Cherry Hill, NJJune 3, 2012
Pros: great co-workers
Cons: extremely poor and ineffective management team
Not a good company to work for, no room for career advancement, salary is poor, management is inexperienced and ineffective. Company is up for sale.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very busy and fast paced call center
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Cherry Hill, NJMay 21, 2012
The hardest part of the job was the forced call. There was little time to wrap up issues before the next call came through. I built a lot of solid relationships with my peers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Administrative Assistant (Current Employee), Cherry Hill, NJApril 16, 2012
Pros: great bosses
Cons: wish they could pay more money.
Good place to work.great bosses. learned quite a lot. co workers are great. hardest part of job is trying to keep busy at end of day. enjoyalble is just being around my coworkers.

About Open Solutions

Open Solutions' software helps run the till for small and midsized banks and credit unions. The company's processing systems manage – Read more