Open Solutions Employee Reviews

Found 13 reviews matching the search
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Research involvement.
Lead Client Care Specialist (Former Employee) –  Cherry Hill, NJJune 1, 2017
After nightly banking production resolved errors that occurred in the application. Worked with internal and external support to resolve production issues. Ran multiple monthly reports, updated open tickets generated by banking personnel.
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needs better management
Senior Analyst (Former Employee) –  Glastonbury, CTMarch 1, 2017
i wish I never worked there, they hire people who don't know business.... or how to run business... my boss was a person who worked at law firm and wanted to print out paper all of the time... she couldn't even upload any files into the system because she had never done it before nor did she know how to use excel?????? really
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Small Corporate office in Manchester CT
Senior Financial Reporting Accountant (Former Employee) –  Glastonbury, CTFebruary 1, 2017
Publicly traded, international manufacturing company located in Manchester. Many other divisions located in US, as well. Good working environment and work life balance.
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Great people and fun working enviroment
Fulfillment Clerk (Former Employee) –  Rockland, MAJanuary 11, 2016
Processed workman's compensation benefits or death benefits for multiple insurance companies on a daily basis. Took daily count of inventory packets to ensure we had enough product on hand in order to complete all work on a daily. Assisted management when the department was sold to Standard Register to oversee operations.
Pros
Great people to work with
Cons
Was laid off due to company location closing
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Great place to work
Business Analyst (Former Employee) –  Glastonbury, CTDecember 10, 2014
I learned a lot about banking, eCommerce and programming while working for Open Solutions. The most enjoyable part of my job was being able to interface with so many different departments as well as clients. The environment was stressful and chaotic at times but support was available from certain management teams.
Pros
Flexible schedules, good benefits, efficient software tools, good environment
Cons
job security
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Productive, attentive and gets the job done
Administrative Assistant (Former Employee) –  Cherry Hill, NJJuly 9, 2014
Shows up at work 1/2 early to get computer up and running to start work on time. Work throughout the day to get the work done, pays attention to detail and learn to work to meet deadlines with the help of my co-workers. The hardest part of the job is trying to please and make the client happy and the best part of the job is hearing feedback that the client is happy with your work.
Pros
Free lunches or pot luck luncheon
Cons
healthcare
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Many Hats
Lead Field Engineer (Former Employee) –  Birmingham, ALJune 26, 2014
Open Solutions - Birmingham, AL
August 1998 to April 2003, October 2003 to March 2009

Project Manager January 2008 to March 2009;

Manage special projects in a timely manner.
Keeping upper management up to date on any issue the client may have.
Conduct weekly \ bi-weekly conference calls so we meet the customer’s needs.

Implementation Coordinator / Lead Implementation Coordinator / Check 21 Manager February 2002 to April 2003 October 2003 to March 2009;

Install product to the fullest capacity before it goes on site and report any issues that they may run into on site to the Project Managers.
Manage people under me as the Lead Implementation Coordinator and make sure their projects are meeting time lines.
Making sure all team members had time reported into People Soft by 9 am on Friday's.
Answer any questions that other associates may have including other departments i.e. Client Care.
Help Installation Support when need.
Install remotely Check 21 products and train client and how to use them.
Train Project Managers working with the Federal Reserve to implement Check21 9.37 files.

Quality Assurance (QA) February 2002 to April 2003;

Create documents for the department.
Perform quality assurance (QA) on any new build; report all issues to development team and write up System Change Requests.
Work with Project Mangers \ Account Managers on writing up DSDs (i.e. software enhancements) for their clients.
Train new employees on procedures.

Lead Field Engineer May 2000 to February 2002;

Install Windows version on site; train new
  more... installers; document all issues with software; manage projects on site and meet weekly deadlines.
Support all installers onsite and contact clients about their needs for SQL tables

Customer Support August 1998 to May 2000;

Support DOS and Windows products.
Call customers back in timely manner and help other associates with their calls.
  less
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cool
Customer Service Representative/Trainer (Former Employee) –  Lombard, ILAugust 15, 2013
nice place to work good managers but they relocated to Alabama
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Different Work Enviroment
Marketing Communications Assistant (Current Employee) –  Glastonbury, CTSeptember 4, 2012
As a rapidly growing technological company, Open Solutions is a great place to work at. They offer opportunities to work remotly, which can work great for those needing this option.
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Avoid working for this company
Analyst (Former Employee) –  Cherry Hill, NJJune 3, 2012
Not a good company to work for, no room for career advancement, salary is poor, management is inexperienced and ineffective. Company is up for sale.
Pros
great co-workers
Cons
extremely poor and ineffective management team
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Very busy and fast paced call center
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Cherry Hill, NJMay 21, 2012
The hardest part of the job was the forced call. There was little time to wrap up issues before the next call came through. I built a lot of solid relationships with my peers.
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good place to work
Administrative Assistant (Current Employee) –  Cherry Hill, NJApril 16, 2012
Good place to work.great bosses. learned quite a lot. co workers are great. hardest part of job is trying to keep busy at end of day. enjoyalble is just being around my coworkers.
Pros
great bosses
Cons
wish they could pay more money.
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Overall rating

3.7
Based on 18 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.0
Culture
3.6