Pharmacy Technician/Infusion Delivery Technician (Former Employee) – Plymouth Meeting, PA – December 9, 2017
Friendly staff, very busy and hours weren't bad. Different than most pharmacies due to work setting and very demanding at times. Mostly on your feet all day if in the pharmacy and constant communication with the pharmacist on many scripts/orders.
Pump Manager (Current Employee) – East Syracuse, NY – December 9, 2017
We were a home infusion company that had great potential. we were bought and 5 times in the five years i had worked there. Our last purchase led to our downfall. We began to transfer most of work to our sister branch in Buffalo until they decided that we were no longer needed. Up until then it was a great place to work. if we had continued in the area we could have been a competitive business. The business itself is very cut-throat and competitive.
Registered Nurse (Former Employee) – Tacoma, WA – December 3, 2017
Biggest downfall was lots of travel and when your on call you could get called all hours of the night. Pharmacists can be rude and condescending when asking for help or if ypu need explanation of a med. I voiced my concern to charge nurse but fell on deaf ears. Poor communications between departments. Didnt want you to start work at 7am but didn't care if you worked past 7 at night
Long work hours and travel.lack of respect from pharmacy staff
Reimbursement Specialist (Current Employee) – Machesney Park, IL – November 29, 2017
Company provides 3- week paid training which did not provide sufficient information to do the position. The training consists of navigating their outdated system (if it's not down)once you're on the floor you're expected to get help from your peers no further training is provided. You are told you should know your job i.e.: meet production within six months but after 3-4 months your told to meet it or your fired. No opportunity for growth they actually rather hire from outside the Company than to promote within. Several positions were hired for by people outside the company but were never offered within the company. Management has no clue when you ask questions they just redirect you to someone else who again doesn't know.
Registered Nurse (Former Employee) – San Francisco, CA – November 20, 2017
No leadership, lack of quality care. Nurses performing short cuts without doctors orders to go home to beat the traffic. Management will complain of overtime but won't consider the amount of traffic and time it takes to travel. Poor training and accountability.
Documentation Coordinator (Current Employee) – Vernon Hills, IL – November 16, 2017
This company is still really new, so they have a lot of issues with management. It is almost impossible to take a day off even to go to the doctor, no matter how sick you are. In this company there is ALWAYS a worry of being fired even if you have doctors note, and make up hours. However the pay for the actual job is really good. The management and practice and way employees are treated not okay.
Data Management Specialist (Former Employee) – Vernon Hills, IL – November 14, 2017
worked here for a short time and at least 3 people left every week. In the Vernon Hills office, the management is very immature and catty and will terminate anyone for any reason. They dont believe you have a life outside of Option Care. The employees work past 8 pm, I've never seen that in a corporate office before. Good luck, but most importantly, BEWARE!
Overworked, horrible team of liasions that are ugly inside and out that treat the staff any way they want. One person in intake makes $80,000 yr while a better one makes around 48,000 yr based on politics.
Infusion Nurse (Former Employee) – Clarkston, GA – November 3, 2017
This company has a lot of issues and is only good for short term employment.... Call is mandatory and they will abuse you on call(send you on non emergent cases all over the place)...
They will also send you out on call( because it is mandatory) to unsafe areas because they only care about their bottom line.
Check orders several times because they often don' t match the medications at the patient's home. If you have bills to urgently pay, I would say work here for a few months but you and your vehicle will quickly burn out.
As a company, Option Care has always been excellent and I have worked for them for years in different states. Company recently sold and the profit margin was very high. They had a practice of moving patients to other nursing agency's who would bill the patients insurance for services...that way they did not have to pay their nurses to see the patients. This resulted in no full time nurses that would be paid a salary. That was a positive for their bottom line.
Employee (Current Employee) – Spokane, WA – October 24, 2017
Staff is set up with daily, weekly, monthly and quarterly goals. Productivity is observed. The training is something that needs to be addressed and I believe it is. There are so many changes going on that morale is low. Activities and "surprises" are continually being done to help with the morale issues.
Pharmacy (Current Employee) – Arizona – October 23, 2017
Option Care seems to only care about the bottom line, not patient safety or employee satisfaction. This is a recent change to the company and hard for many to bear. There have been mass exits among employee staffing.