Very busy, great co-worker, out grew my position.
Lead Patient Representative (Former Employee) – Bettendorf,IA – February 22, 2014
Ran reports, verified insurance, patient questions and answers check in-out, collections, medical staff and physican support. I learned insurance networks, verifications, COB issues, HMO and PPO general policies. Insurance company products. Leadership skills and roles. Co-workers supportive to get the job done. Hardest part of the job was working on days with not enough staff. The most enjoyable part was working with the physicians and the support and appreciation they showed.