Member Service Representative II, Mission Viejo, CA - January 11, 2017
There is opportunity for advancement at OCCU. It's nice to feel like you're a person and not just a number, like what you get in a big corporation. Everyone who works there is very nice and generally wants to help you succeed if you do your due diligence. At times, management will be unavailable, so you either need to figure it out yourself, or reach out to another branch with an available manager, or call back office. Shared branching (other credit unions come into the branch and use OCCU's services, like deposit/withdraw, etc) is not the best thing in the world, either. Most of the shared branch members are nice, but there are a handful of them who give you a hard time and you aren't even a representative of their credit union.