Customer Service is a skill that I have mastered for over 25 years. I am a motivated professional specializing in superior office administration.
Pros: mastery of customer service and highly organized.
Cons: my personality can become stubborn in order to get the job done.
In an extremely busy atmosphere, I am the Director of First Impressions by greeting everyone who enters our environment including families, residents, employees, vendors and many others; while managing multi-line phones, filing of important documents, assisting the Executive Director, Marketing, Clinical and Human Resources and our residents on a consistent basis. In the face of adversity, my temperament is calm and creative and it is my efficiency and my smile that is extremely effective and endearing to others. My track records includes two "associate of the month" awards within a six month period that was presented to me and voted by my team members including management.