Scrum Master (Former Employee), Kissimmee, FL – August 13, 2015
Pros: Company Vision, Beautiful Workspace, Work Life balance
Cons: Horrific management, harrassment, vendetta's against those who speak out, lack of clarity on goals, blatant name calling and bashing of other IT department and business partners, lack of concern over treatment of employees by dream team
This review is specific to the BIT (Business Innovation Team) department. The work itself is great and the people tend to be friendly and helpful, except for the "dream team". The dream team does not show up before 10 AM.... rarely stays past 3 PM.... but gets the most kudos. This team despises everyone else and rarely interacts with those outside of their team. The person responsible for half the teams in the department have been there less time than anyone and had no prior management experience... but they are best friends with the VP. When the WFH policy changed to no WFH that team was – more... there even less than usual. When they are there they goof off and distract everyone else from their work. Management does nothing to keep them in line, even when serious harassment issues are brought up to them. Management makes decisions that directly impact your ability to get work done without so much as informing you of the change until the business asks you questions about the change. Morality does not exist in that office and the relationships directly impact everyone. There is no clear direction, and teams are changed around every other Sprint (4 weeks), priorities differ daily. Management does a very poor job of communicating with both the teams and the business. The other major concern I had with this department is that they seem to have the TEKsystems recruiters in their pockets. The recruiters share everything you discuss with them, and I have even had them reach out to me to try to get more information about what I know regarding the company (I know a lot about all of the underhanded goings on in the department and I'm sure they want to know what I am willing to share). Do not get me wrong... I believe in the C level executives, I believe in the company vision, I believe in just about everything to do with this place EXCEPT for the management team of BIT. They do not keep promises, they treat the hard workers with little to no respect, and the only way to get ahead is to brown nose them to death. ALL but 2 of the good workers I know have left or have turned in their notice.... all within the last 5 weeks. If all you care about is showing up to work for a check then work here bc you will not be let go. If you care about doing a good job and improving the company then do not work here. You will be entirely unappreciated, and treated very badly. I was told I was seen as an enemy by the VP because I spoke out against over committing to work when we had not met our goals in 4 sprints (2 months). When the VP sees you as an enemy because you are trying to do your job... you know there is only one thing to do.... RUN. I did, and I am very happy. Soon there will be no good workers left in this department... or there will be no department due to the inability to deliver anything of true value to the business. – less
Configuration Manager (Current Employee), Orlando ,FL – July 21, 2015
Pros: Was able to keep meeting new people almost everyday
Cons: Very Unorganized
Sorry, I had a whole review written but felt I should be political and just say stay away from this company. OK, they said I have to say more. The management has very little experience leading and seem to be very reactive to issues instead of proactive. The are in fear for their jobs and have beat down the teams working for them to the point almost all long term employee's have left in the past 6 month's.
Engineer/Repair Tech (Former Employee), Kissimmee, FL – June 19, 2015
Pros: Free lunches, inpowerd by the company, had our oun company vans equiped with all the tools we need every day
One of the best jobs i ever had, i mean it was an honor to work for such a great company like the Orange Lake Resort. although the pay was not as good the work environment made up for it! i love d what i did and i love the team i did it with! they have great leadership and great supervisors in property. i wish i was still living in FL is a company i was honor to work for.!
A typical day includes answering calls, emails and assisting guests face to face. I learned customer services skills, computer skills and overall people skills. Management is good. My co-workers are helpful. The hardest part is angry guests. The most enjoyable is turning an angry guest into a satisfied guest.
Closing Officer (Former Employee), Kissimmee, FL – December 5, 2014
Pros: money and benefits
Cons: pressure and management
Although their is opportunity to make a very good living in any of the sales positions it is very difficult to maintain the job. Co-workers are great and management is okay. They are under more pressure and therefore are not as friendly One can make good money if your numbers are superb. They only want superstars, so having a bad month can be very stressful because you can lose your job very fast. They are very strict when it comes to numbers and are not flexible.
Wonderful Workplace, great people, great enviornment.
Pool Attendant (Current Employee), Orlando, FL – September 23, 2014
A typical workday at Orange Lake Resorts is a scorching hot day, but with a few dips in the pool and nice conversations with guests the days go by quickly. I've learned that working in a hospitality environment builds self discipline and patience. Learning how to work in a busy, fast paced environment builds teamwork and bonding with your co-workers. The hardest part of my job is having to watch the water for any horseplay or if anyone is drowning. This takes serious attention and watching. I really enjoy being with co-workers, no matter how tough the day is because with teamwork and friendship the day goes by great.
Call Transfer Agent/Customer Care (Current Employee), Orlando, FL – September 11, 2014
Pros: excellent benefits, salary and great management!
Cons: salary may fluctuate depending on the compensation plan.
A typical day at work entails receiving inbound calls from guest making hotel reservations and offering the benefit of receiving a free vacation package to selected destinations. The vacation package is secured at a discount rate and refunded after the guest takes a timeshare tour of the property. The management team at Orange Lake are absolutely amazing and caring people. The hardest part of the job is remembering that each day starts with (1) sale and that you write your own paycheck. The most enjoyable part of the job is giving a family an opportunity to take a free vacation to Magical Orlando or one of the other destinations.
Sales Manager (Former Employee), Las Vegas, NV – July 18, 2014
Pros: name is recognized as quality and customers have great affinity for brand
Cons: uncomfortable work environment
Does not allow employees to shine at what they are best at. Every word is scripted in a 2 hour sales presentation. Quality control is good for companies to evaluate that their systems are being adhered to; but they do not apply to everyone in this company. Upper management is very condescending and seem to enjoy tearing people down. With as regimented as they are, there is little consistency. Top executives are not all on the same page and give conflicting instruction to sales reps.
Work somewhere else and believe nothing management says
Sales (Former Employee), Kissimmee, fl – October 21, 2013
Cons: management, turnover rate, ethics, culture
In timeshare we call tours who tell us what we want to hear "strokers". Management is nothing but a bunch of strokers. They say they do a background check, yet I worked amongst convicted felons. They like them because they are the best hustlers out there. They know that humans deserve to be treated with more dignity but a paycheck means more to them than another persons well being. Please do yourself a favor and pass this company up. You'll be happy you did.