Orange Employer Reviews

Every thing is well documented and process oriented, Very Good environment , people are very friendly and helpful

We need to be careful about 2 things :

- Orange is not same in all the countries.
- You will not have the same experience if your work as a Marketing Manager, Sales specialist or sales engineer.

You will have an amazing experience whatever your job is, in Paris.
But as a Marketing Manager, you can feel frustrated in other countries.

Manager in customer services.
Working closely with customers.
Finding creative solutions under pressure (emphasis on service and courtesy towards the customer)
I provided training courses for new representatives / existing employees.

- I enjoyed a lot from team work, during the job I found many ways to
found creative solutions that good for the customers – more... and for the employer.
I learned to work with different types of customers from different society levels.

- Hard part was to make sure my team is required destination all the time. – less

You learn how to push project finalisation while being in charge of validation change requests!

• Technical Incident Management
Deliver full IP network and AVAYA Network technical support and management to JTI worldwide intranet. Manage incidents technically and logistically. Assign and assist field engineers on sites. Cooperate with team members to deliver daily status reports.
Hold responsibility for all incidents progress and ensure that the – more... Service Level Agreement is met.
• Problem Management
Shift leader on duty for JTI service desk.
Direct escalation contact for the customer and third parties with 24/7 availability.
Chronic incidents root cause analysis, applying changes remotely, generating KPI reports and ensuring that the SLA is aligned. – less

Management is here to keep their job and will make sure you get blamed instead of them for anything bad happening. They are afraid of risk so anything new will be thrown away.
Culture is the anti Silicon Valley: no free food or snack, rigid work hours, execs gets benefits (like free coffee) and employees don't, food prohibited in the office...

the daily routine at this job was going door to door to market Orange's products.

Orange are not restricted to time check-in and out but you have a job that you should accomplish.

A hard working individual with vast experience in Financial Analysis, working 9 hours a day and weekend when required. My colleagues at work were fantastic in helping out when needed. The hardest part of the job was when data was not received in timely manner to carry out reporting. I like build spreadsheets which is most enjoyable job for me.

Nothing can be said in terms of how great this place is. I love this place just because as an Intern there was always something new to learn, however, the best thing was the great organizational atmosphere and mood of the whole shindig!

Currently i am working as LAN/IPT consultant, we are responsible for:
- Setting process for large projects
- Create templates fro design, BoM, migration plan
- Gather information of existing infrastructure
- Create new design for LAN/IPT systems

Worked as lead consultant in a LAN refresh project, accordingly was responsible to lead and manage co-workers – more... for a year.

Hardest time, is when having a target delevery date and customer ask for major changes without changing the delivery date, which puts us under a huge pressure.

Most enjoyable part is the explosure to many technologies and dealing with different culture customer. – less

Great place to work with the option to work from home and the office. bonus payouts are great and they provide good compensation and severance packages. You will work with a diverse group of people in a global environment.

- You can telecommute
- dynamic IT/Telecom products and services
- Respectful of employees and their contibutions

i have big dreams & i have to go higher that is why looking for a good chance.

Management not too involved with the employee.
Slow career growth.
Not satisfied with compensation and benefits.
Good work-life balance.

day in and day out at orange was sitting on the phone and dealing with all customer requests from billing problems to handset support, i learned a lot with orange on how to train new staff, to supporting staff. also with my role i have had sales experience with up-selling and up-grading exciting customers.

there aint a typical day at work every day was the same i learn a lot about mobile phone technology management was very friendly towards me co- worker was a team if anyone needed help to hit their monthly targets everyone would help the first day i started was sure what i was doing but the management was there to guilded me the most enjoyable part of – more... the job was when i was talking to customersand helping them – less

great working relationship with workmates and management

I am a Business Analyst working in the Revenue Forecasting system. Typically I am involved in writing Business Requirement Documents for the system reflecting the needs of the business. These documents are used by development to implement changes into the system .

Whilst working at Orange we would start our day at 9 am however we would arrive at around 8.55 am to log onto our systems and make sure you were signed in by 9 am to keep up your good adherence. We would then have a ten minute daily briefing in which we would be told what we would be working on in the upcoming day. We would then go live at 9.10 am. – more... We would have a 15 minutes break in between going online and lunch. Lunch would be anywhere between 12 midday and 1 pm in which we would have a half hour lunch. We would then have another 15 minute break in the afternoon before finishing at 5pm however if you were still on a call you would have to make sure you finish that call to the best of your ability. Whilst working at Orange I learnt a lot about team work and having to work in a pressure environment with constant calls coming through with numerous different issues. I learnt to work in a team of 14 people as well as adapting to way that different people learn. I learnt that within a team you are going to have people you prefer as well as people you may not be great friends with however you have to put them issues behind you for the sake of the team and the work. The management at Orange was a bit of a issue as when we first become a team out manager did not fit the team so we had to put up with many temporary managers. Going in day after day not knowing who the manager was going to be. – less