Worked with internal and external clients to provide a positive finance agreement. Provided refunds and charges to customers in a timely matter. Worked with external partners to ensure that their clients were correctly charged or refund using credit or points from their credit cards.
The hardest part of the job is when back office accounting systems break and incorrect under or overcharge the clients.
The most enjoyable part of the job was the team work each department played in ensure our clients received the best customer service possible.