Customer Service Team Leader
Orchard Fresh - Buffalo, NY

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Orchard Fresh, Western New York’s newest food market and premier culinary destination, is seeking passionate and customer-oriented food lovers to join the team at our Orchard Park location.

The ideal Orchard Fresh team member will possess the following qualities:

  • A absolute passion, enthusiasm, and love for food
  • A passion for people and an exceptional ability to create lasting relationships
  • The ability to organize and create new systems and procedures in an entrepreneurial environment while maintaining impeccable standards

Available Position:
Customer Service Team Leader

Employment Type:
Full Time

Position Overview
The Customer Service Team Leader will be responsible for driving sales and leading and motivating a small team of associates within our customer service and front end departments.

  • Leading by example by providing customers with outstanding customer service.
  • Scheduling and leading daily operations of the department
  • Training and developing team members
  • Ensuring accuracy with returns, cash handling, and other front-end procedures.
  • Maintaining a clean and organized department

Qualifications and Experience
The successful candidate will meet the following qualifications:

  • Previous leadership experience in a retail environment is preferred.
  • Interest in and commitment to healthy living and the ability to discuss and recommend healthy options to customers.
  • Previous experience in training and developing employees preferred
  • Previous customer service leadership experience is required

All full time associates will be eligible for a comprehensive benefits package that includes medical, dental, vision, flexible spending, and life insurance options, as well as paid vacation, personal time, and 401K.


Indeed - 23 months ago - save job
About this company
3 reviews
Orchard Fresh specializes in Gift Basket and Fruit Basket production. We can create a customized gift basket for any event, party or...